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Retention of Frontline Employees

By Erin Del Conte | July 31, 2008

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» More careful selection in hiring (57%)
» Better compensation and benefit (50%)
» Tuition reimbursement (47%)
» Improved training programs (45%)
» Better orientation programs (39%)
» Adoption of a casual dress code (38%)
» Flexible hours and schedules (33%)
» Providing health insurance (29%)
» Exit interviews (28%)
» Profit-sharing (17%)

Source: The Hay Group

Retention: What Employees Say They Want employees surveyed at 378 firms said these retention practices by employers are most  important to them:

  » Opportunity to learn new skills
  » Coaching and feedback from boss and supervisors
  » Type of work
  » Abilities of top management
  » Recognition of a job well done
  » Respectful treatment
  » Training
  » Salary

Source: Manchester Partners

 

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  • Home
  • Today on CSD
  • Categories
    • CBD
    • Foodservice
    • Fuel & Gas
    • Health & Beauty
    • Independent Operators
    • Operations & Marketing
    • Technology
  • CStore Playbooks
    • Alcoholic Beverage Playbook
    • Candy Playbook
    • CBD Playbook
    • Foodservice Playbook
    • Technology Playbook
    • Tobacco Playbook
  • Products
    • 2022 Hot New Product Contest
    • Hot New Products Contest
    • Beverages & Cold Vault
    • Candy, Gum & Mints
    • Snacks
    • Tobacco
  • Resources
    • Digital Issues
    • Research & Downloads
    • Podcasts/How To Series
    • On Location
    • FAQ
    • 2022 Top 111 Chains
    • Leaders in Convenience
    • Rack Prices
    • Sponsored Content
    • Videos
    • Webinars / Digital Events
    • White Papers
  • Events
    • 2022 Chain of the Year
    • Convenience Directions
    • NAG Convenience Conference
    • Young Executive Organization
  • Join
    • National Advisory Group
    • Safe Shop Assured
    • Young Executive Organization