Mayodan, N.C.-based General Tobacco (GT) opened GT West, a distribution center for its complete line of low-priced tobacco products in Phoenix.
This new site will expedite delivery time to accommodate its west coast customers. Transit times to customers include: one day to Arizona, Nevada, New Mexico, and Southern California; two days to Central California, Colorado, Utah and Idaho; and three days to destinations such as Oregon and Washington State.
“General Tobacco’s mission is to provide superior quality tobacco products at competitive prices. Now, our focus is to ramp up our customer service,” said J. Ronald Denman, executive vice president of General Tobacco.
DJ Aleman, president of GT West, said, “The distribution center exclusively services GT customers at no extra cost to them. Orders are processed and shipped out the same day providing the best possible service Having a service center in the same time zone should have a significant impact on customer satisfaction and sales.”
General Tobacco has recently introduced its new American Blend products and is proud that all are now made in the U.S. All product packaging has been redesigned with a bolder emphasis on its made in the USA origin. In addition, General Tobacco has also launched 32 Degrees cigarettes with natural menthol flavor and Vaquero Filtered Cigars.