The Kroger Co. has entered into a multi-year ATM managed services agreement with Cardtronics USA Inc. to have Cardtronics provide ATM management services in approximately 800 Kroger grocery and convenience store locations, including ATM installation, complete cash management, maintenance, customer service, monitoring and transaction processing services.
Cardtronics expects to begin managing the Kroger ATMs starting in the third quarter of 2010.
“Kroger is one of the most respected retailers operating in the grocery and convenience industry today with a store footprint that covers much of the nation,” said Rick Updyke, Cardtronics’ president of global development. “Cardtronics, with its nationwide presence, is uniquely positioned to provide Kroger with a complete financial kiosk management solution, thanks to our in-house transaction processing platform, monitoring and control centers, and superior customer service capabilities. Cardtronics will also provide Kroger with opportunities to increase store foot traffic by including the ATMs in our Allpoint surcharge-free network and by providing customized ATM bank branding programs. We are proud to add a premier retailer such as Kroger to the Cardtronics family of merchant clients.”
“We are very excited to be working with Cardtronics. Customers today want convenient services that save them time. Our relationship with Cardtronics helps us make shopping easier for Kroger customers and we look forward to Cardtronics’ expert management of the ATM services Kroger Personal Finance provides,” said Kathy Kelly, president of Kroger Personal Finance.