Radiant solution to help Kum & Go improve efficiencies and grow customer loyalty.
Kum & Go L.C. has entered into an agreement with NCR Corp., which will implement its Radiant c-store technology within each of the retailer’s 400+ stores.
Kum & Go, the fifth largest privately held, company-operated convenience store chain in the U.S., chose the Radiant solution to manage a wide range of its business operations from one system, including fuel island, foodservice and multichannel marketing initiatives.
The full-breadth of the solution includes point-of-sale software and hardware terminals, fuel controllers and electronic payment controllers. The integration of the solution will enable Kum & Go to deliver an exceptional customer experience, helping the company to connect with consumers both inside and outside the store.
“We were looking for a technology solution that could easily scale with us and support future growth initiatives,” said Craig Bergstrom, chief financial officer, Kum & Go. “NCR was able to meet our needs and provides a strong, feature-rich technology that decreases our overall technology costs.”
“As the leading technology provider for the c-store industry, NCR is focused on delivering innovative and reliable solutions that drive profitable growth and simplify c-store operations,” said Jimmy Frangis, vice president, NCR Hospitality and Specialty Retail. “We value our new relationship with Kum & Go and are proud to work with a company that shares our vision of providing industry-leading customer service.”
NCR acquired Radiant Systems Inc. in August 2011.