The National Association of Convenience Stores (NACS) has launched an online training program for c-store employees. The program is available through NACS’ new online platform: NACS e-Learning, powered by Ready Training Online (RTO).
“The goal in offering this training platform to our members is to help convenience store companies streamline the way they deliver and manage training. NACS e-Learning can help build value in their associates, reduce turnover and keep their teams engaged in their organizations. In turn, employees at various stages of their career gain the skills and knowledge they need to succeed in this industry,” said Doug Spencer, NACS director of products and services.
The new learning management system enhances the association’s education and training programs by offering consistent, industry-specific, Web-based training to convenience and fuel retailing companies. The cloud-based platform is mobile-friendly and includes centralized dashboards for managers and learners, with real-time performance, utilization and results reporting. Curriculum can be tailored to fit the specific needs of a business and managers can assign, track and report training from any Web-enabled device. Built-in contact points provide a way for management to engage with and effectively coach employees on the job.
“The collective knowledge of a company’s workforce is critical, especially when faced with intense competition and the increasing demands of customers,” said Jeff Kahler, president of RTO. “As the convenience and fuel retailing industry continues to become more technology-driven, companies that can integrate their teams, processes and tools are much more efficient and see better results. Our comprehensive Learning Management Solution is essential in providing retailers a cost-effective way to accomplish that.”
NACS e-Learning offers more than 40 modules developed by industry experts on a wide-range of fundamental components within the convenience store industry, including:
- Responsible Alcohol Sales
- Customer Service
- Robbery Deterrence
- Sexual Harassment
- Food Safety and Sanitation
- Supplemental Nutrition Assistance Program (SNAP)
- Loss Prevention
- Social Media
To request a guided demonstration and to view the full list of titles found in the NACS e-Learning library, visit www.nacsonline.com/eLearning.