By Mel Kleiman, president, Humetrics

You do your organization and your employees a tremendous disservice if you avoid correcting and improving performance, behaviors and processes.

If you want to grow the organization, you must grow your people. And, to do that, you cannot be reluctant to share your experience and expertise.

While it’s good to “catch them doing something right,” it’s even better to catch them doing something wrong and offer possible solutions. People don’t learn anything new when you praise what they’re doing, while we certainly all do our darnedest to learn from our mistakes.