By Mel Kleiman, president, Humetrics
If your answer is: “Not a thing,” you must not be asking any questions and that’s the biggest mistake a manager can make. Your people are the ones in the trenches and they know exactly what’s going on, but they’re not going to tell you unless you ask.
Here are some suggested questions to elicit actionable information:
- What can I do to make your job easier?
- If we were to change the way we ____________, how do you think we should go about it?
- Why do you think we missed our target for ______ last month?
- If we were given a bigger budget, where would you invest that money?
