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Benefits of Real-Time Business Intelligence

By CSD Staff | February 25, 2016

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tech dataA number of retailers have announced plans to upgrade their merchandise planning systems in the next few years.

A new special report from Boston Retail Partners (BRP) has found that the current planning applications being used by retailers are ineffective and cannot support the complex analysis necessary for optimizing planning decisions and meeting the demands of the modern customer.

In addition to replacing out-of-date planning applications, many retailers are focused on improving analytics by using science and advanced algorithms to help predict demand and enable smarter merchandise buying and planning decisions.

“Many retailers have relied on outdated legacy planning systems and practices that can’t support the complex planning requirements of today’s omni-channel environment,” said Gene Bornac, vice president, Boston Retail Partners. “The good news is that retailers realize this issue and 63% plan to upgrade or replace their merchandise planning systems within two years.”

According to the BRP SPECIAL REPORT: Top 10 Merchandise Planning Priorities for 2016, improving analytics is retailers’ top planning priority. This report, based on the recent BRP Merchandise Planning Survey of retail executives, highlights retailers’ top priorities and identifies how retailers are adapting their planning approaches and tools to effectively manage merchandise in an omni-channel world.

With the advent of real-time business intelligence (RTBI) across the enterprise, retailers have access to product and customer intelligence whenever and wherever it is needed – creating the opportunity to enhance the planning process. With 58% of retailers indicating analytics as their top planning priority, savvy retailers realize the value of advanced analytics to tap into RTBI and use science to make better planning decisions in real-time.

This list of top ten planning priorities for 2016 can serve as a benchmark comparison to retailers’ current capabilities and a checklist of additional competencies needed to improve their planning effectiveness. The result of this comparison can form the basis for identification of what functionality should be on retailers’ technology roadmap as they move towards omni-channel retail.

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