From healthy foods to a radical shift in goods and services, NAG offers a glimpse of the changing consumer needs that could shape the c-store industry over the next decade. So register today. Early Bird registration for the 2016 NAG Conference expires July 20.
Customers seeking today’s newest phone apps. Electric fueling stations rather than gas islands. Stores that change format frequently, and on a dime. More healthy rather than snack foods. Plasma screens that greet customers by name and offer targeted promotions when they walk in the door. Even marijuana is now available at c-stores in some states.
Welcome to the future of convenience retailing.
According to futurists, visionaries and industry experts, the next couple of decades will see changes that are both surprising and extraordinary in retailing. What do the next 10—or even 20—years hold in store for the convenience store industry?
One thing is clear, however. The primary value proposition of the convenience store industry—as with all retailing segments—will have to be radically redefined or the industry will become obsolete.
Today’s consumers are increasingly living in a world of 24/7 real-time access to a broad range of goods and services delivered through an ever-broadening platform of devices and interfaces. Old concepts like viewing retailers by channels are rapidly become a thing of the past.
So what will the convenience store of the future look like? The 2016 National Advisory Group (NAG) Conference has you covered. Join us at the NAG Conference from Sept. 11-14 in historic Savannah, Ga., to hear from three of the convenience store industry’s leading chains on what they expect the future to hold for convenience stores.
* Brad Call, Executive Vice President of Adventure Culture, Maverik Inc.
* Bill Douglass, President and CEO, Douglass Distributing
* Derek Gaskins, Chief Customer Officer, Rutter’s Farm Stores
The session moderator will be Ben Ball, Senior Vice President, of Dechert Hampe & Co.
In many ways, the future is already upon us. The c-store has evolved from a place that people bought center store goods, to a place people go for snacks, immediate consumable food and refreshment. In the short- to medium-term, c-stores will become more like restaurants with a vast selection of drinks to accompany a meal or to be purchased on their own.
In the more long term, pick up and delivery options are sure to become much more important, especially as the Millennial generation ages. Millennials use their smartphones for everything, including paying for goods and services. This evolution will drastically alter the c-store offering.
Join us in Savannah Sept. 11-14 to learn how industry leaders are preparing for this evolution and learn what you can do to stay ahead of the curve.
To learn more about the NAG Conference in Savannah, Ga., from Sept. 11-14, visit www.nagconvenience.com. The full NAG Conference agenda can be found here. The early bird registration ends July Wednesday, July 20. If you have any questions about NAG or the conference, contact NAG Executive Director John Lofstock at [email protected]