A new outdoor payment terminal will not only make Rutter’s fuel dispensers EMV compliant, but it will also help the company to provide an omni-channel experience to its fuel-and-go customers.
Rutter’s Farm Stores is working to engage its fuel-and-go customers by implementing new technology at the pump. The new NCR OPTIC from NCR Realty is an outdoor payment terminal that will help Rutter’s to reach its growing customer base.
Rutter’s, which offers petroleum and food service at its 65 sites, has been an NCR partner for more than 10 years. The Pennsylvania-based retailer had early interest in the OPTIC solution when NCR unveiled the technology at the 2015 NACS Show.
“We were initially excited by two aspects: the open source platform and the media management components,” said Scott Hartman, Rutter’s CEO. “The open source platform allows us to easily integrate our Rutter’s VIP Club rewards program, while the new media capabilities extend our storefront marketing to the forecourt. It’s a major omni-channel win.”
NCR OPTIC is a modular, self-service solution that accepts a range of payment options in its standard configuration:
- EMV and magnetic stripe
- Contactless (including mobile phones) and mobile wallet
- 2D barcode scanner
OPTIC comes in two sizes, a 5” terminal for use with older dispensers, and a 12” widescreen – one of the largest and most powerful retrofit options on the market today. OPTIC was engineered to retrofit most brands of fuel dispensers, allowing retailers to easily upgrade their at-the-pump engagements.
“While OPTIC provides Rutter’s the immediate benefit of outdoor EMV compliance, the long-term benefit comes as the company improves its omni-channel experience at the fuel pump,” said Michael Bayer, president, NCR Retail. “By extending our partnership, we can better support Rutter’s initiatives to enhance customer engagement – whether the consumers are in the store or at the forecourt.”
Rutter’s and NCR will launch the first OPTIC solution in early Q4 of 2016.
