As we gear up for Thanksgiving, here are some things the convenience store industry can be thankful for.
By Ed Collupy
Thankful For….
Technology in the CStore/Petro industry…
Handheld devices, connected wirelessly for computer assisted ordering
Applicant tracking systems for the many new people looking to join the industry workforce
Networking solutions to keep data moving to and from stores systems
Kitchen Monitor Systems for the growing made-to-order foodservice category
Scanning data that helps identify what’s selling and with what other items
Gasoline and other fuel types’ delivery, management and compliance systems
Inventory Management controls through Point of Sale and Back-Office system integration
Video monitoring to keep customers and employees safe
Incentives delivered to customers through Loyalty and other promotional programs
New digital technologies that keep improving the customer experience
Giving back to the community with Point of Sale roundup and other fundraising campaigns
Ed Collupy, executive consultant at W. Capra Consulting Group can be reached at [email protected] and be sure to visit www.capraplus.com for more retail technology and business insights. Collupy has IT leadership and business team experience directing and supporting retail systems for store operations, merchandising, fuel and accounting teams in the c-store industry.
