Kiosks expected to cut down on labor costs, appeal to younger customers.
Fast-food behemoth Wendy’s has announced plans to introduce self-ordering kiosks in one out of every six—or about 1,000—of its franchise locations nationwide by the end of 2017, with a typical location receiving three kiosks, according to a report by the Detroit Free Press.
Those three kiosks per store are expected to cost about $15,000 and bring a return on investment in less than two years due to decreased labor and an expected increase in sales.
The kiosks are expected to appeal to a younger demographic as well as reduce long lines during peak hours and provide data on customers.
