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Wendy’s Introducing Ordering Kiosks

By CSD Staff | February 28, 2017

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Kiosks expected to cut down on labor costs, appeal to younger customers.

Fast-food behemoth Wendy’s has announced plans to introduce self-ordering kiosks in one out of every six—or about 1,000—of its franchise locations nationwide by the end of 2017, with a typical location receiving three kiosks, according to a report by the Detroit Free Press.

Those three kiosks per store are expected to cost about $15,000 and bring a return on investment in less than two years due to decreased labor and an expected increase in sales.

The kiosks are expected to appeal to a younger demographic as well as reduce long lines during peak hours and provide data on customers.

 

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    • Independent Operators
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    • 2022 Hot New Product Contest
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