Helping Independent Grocery Stores Survive and Thrive Against Goliath Competition
The Old World is Right on Your Corner. You see them everywhere. Throughout the U.S., grocery stores and bodegas represent an important part of history and culture of the communities they serve. Entering a traditional grocery store, you’ll find memories of the “old world”, with delicious products and aromas that you enjoyed in childhood. But the reality is that, in today’s competitive retail climate, many of these small stores are suffering.
They are in an unbalanced competition with large, big-box and chain stores, which can lure customers away with lower negotiated pricing, marketing and technology, not to mention online retailers who don’t have rent to pay. These larger operations, by their mere existence, threaten to choke small, independent retailers out of business.
Owners of small grocery chains and bodegas know that there is no easy solution. They are struggling to stay afloat and competing for survival. At National Retail Solutions (NRS), they are aware that these independent retailers need powerful tools to help them manage their business more efficiently. There are obstacles holding them back; access to capital, language barriers and technical challenges. Many of these stores still use old cash registers and manually key in sales and inventory. The antiquated system of manually checking out customers and keeping track sales and inventory makes it difficult for small stores to promote their products and services competitively.
BR Club promos are advertised on the POS’ sleek, customer-facing ad screen. Plus, retailers can optionally run their own store specials and ad! The POS has remote access via web and app. With Boss Revolution® one-touch pinless on the POS, recharging phone cards is a snap and a great source of additional revenue for merchants. The POS also offers seamless, optional integration with newly launched NRS PAY (and almost all other credit card processors), for a one-stop shop.
NRS has a Strong Reputation of Excellence, Backed by a Strong Parent Company. NRS is a division of IDT Corporation, which, since 1994, has provided local and international calling cards, bringing Boss Revolution® products and services to over 40,000 retailers nationwide, with 3.5 million+ customers. Since the founding of National Retail Solutions in 2015, over 8,000 NRS POS systems have been deployed across the U.S.
Customers Are Loving NRS. With the ecosystem of the POS bundled with the BR Club loyalty program and NRS PAY credit card processing, National Retail Solutions is providing grocery, liquor and tobacco retailers the opportunity to compete at the same level as large chains. NRS has a stellar reputation for customer support.
“They make you feel as if you’re family. If I have a problem, I call their support hotline and within minutes, a team member is providing me help”, said Diego Fuentes, a bodega owner in New Jersey.
Another customer of NRS, Alicia Peres, said, “It’s a few months since we got our new POS and it’s like a good luck charm for our business. Organizing and knowing what/when we need to purchase and restock products, has saved us a lot of money — and customers are complimenting how professional our equipment is. They love saving money on the club specials when they check out.”
It is a comfort to retailers to know that NRS is here for them, to help them with selling more, monitoring inventory and building customer loyalty. “Any person with the right tools can grow and succeed — NRS offers the best combo of tools for the job!” Katz said.