Royal Farms selected Reflexis Workforce Scheduler to replace its its workforce management system and optimize labor scheduling.
Dedham, Mass.-based Reflexis Systems Inc. provides real-time store operations solutions to more than 275 retailers worldwide.The Reflexis ONE real-time work platform helps retailers drive simplification for stores and improved line-of-site for field management resulting in significant time savings, precise execution, and a better customer experience.
Established in 1959 and headquartered in Baltimore, Royal Farms currently operates over 200 stores and has more than 5,000 employees in the mid-Atlantic region, including Maryland, Delaware, Virginia, New Jersey and Pennsylvania.
Royal Farms’ partnership with Reflexis shows a dedication to innovative stores that provide an exceptional customer experience. Additionally, choosing Reflexis Workforce Scheduler, Royal Farms gives associates greater flexibility and input on work schedules. The mobile-first solution design gives managers and store associates on-the-go access to the scheduling process and advanced capabilities including self-service.
“Streamlining labor operations is essential to ensuring that schedules are accurate and optimized in a manner that lets our associates deliver a great experience to customers each and every visit,” said Royal Farms Director of Operations Jeff Mengel. “We chose Reflexis to replace JDA for their world-class solution and their track record of helping retailers innovate and improve the customer experience and associate engagement”
Reflexis has offices in Atlanta; Columbus, Ohio; London, Düsseldorf, Germany; and Pune, India, as well as sales presence across Europe and Latin America. The company’s customers employ six million associates who simplify store operations, optimize labor spend and improve store execution.
“Reflexis is excited to work with Royal Farms to optimize their labor-scheduling processes,” said Reflexis Chief Revenue Officer Brett Friedman. “We’re thrilled to welcome Royal Farms into the Reflexis family, providing them with the tools they need to unleash the power of their store associates.”