Being just a little more than halfway through the year I looked back at what prognosticators had said the 2019 trends would include and discovered topics such as continued digital and payments disruption, more EMV developments and machine learning. My summer reading included a review to see how things evolved — I didn’t need to go too far either.
My colleagues at W. Capra have been busy, over the summer months, putting together their thoughts on a number of those very topics and have also been sharing their insights in areas such as communications: effective questioning and project delivery.
Here’s a summary of their thoughts and links to their postings:
Allowing consumers to shop and pay for products directly through their phones creates new avenues for tech-savvy fraudsters to benefit. But Stuart Greenlee points out in his blog, Mitigating Mobile Fraud via Machine Learning, there is a suite of tools in the world of machine learning that can help…”.
In his post, Will Big Tech Become a Payments Disrupter?, Sean Sullivan writes about Facebook’s proposed cryptocurrency, Libra, and its impact to payments.
Some of the more common vulnerabilities of mobile implementations that allow fraudsters to circumvent traditional protections are detailed in Mason Zurovchak’s blog Circumventing Mobile Fraud Protections. He concludes that using strategic decision making can make a difference.
“Agile project delivery is not for every organization nor every project and must be approached with a purposeful lens.” Boyd Farrish in his post, Agile Project Delivery – How Do I Know If It’s Right For My Organization?, outlines a number of considerations you should think about.
For merchants that have or are considering an on-line payment process, you will want to read Victor Madera’s post EMV 3DS – Going to the store? Not really!. You’ll learn what 3DS is and how it has progressed “in the security of Card Not Present transactions, specifically for app-based purchases…”
Zach Pastko’s simple challenge in Effective Questioning: Answering the Unasked is for you to ask yourself, whether “the person is asking for a tree swing or something else.” A tree swing during the summer is perfect.
So as your summer wraps up with some reading of current trends feel free to continue the conversation with me and my colleagues — hearing your perspective would be interesting.
Ed Collupy, executive consultant at W. Capra Consulting Group can be reached at [email protected] and be sure to visit www.capraplus.com for more retail technology and business insights. Collupy has IT leadership and business team experience providing strategic, operational, and project leadership to retailers, emerging businesses, and technology companies.