Fremont, Ohio-based FriendShip was recognized by The Beacon News as a business that provides outstanding customer service in Ottawa County, Ohio.
This is the second year FriendShip has received an award in the Customer Service category from The Beacon News’ ‘Best of the Best’ contest.
“From the first store we opened in Port Clinton in 1986, we have always had one thing in mind — treating customers like guests in their own home,” said Senior Vice President of FriendShip, Brian Beck.
FriendShip, which operates 26 stores across the Lake Erie Shores, has a unique appreciation for what it takes to be an integral part of ‘lake life.’
“Over the past six years, we have taken our commitment to customer service to entirely new levels, and our loyal customers have clearly noticed the way our store hosts are delivering on our promise. Many companies talk about customer service, but we work on it and talk about it every day,” said Director of Marketing Kevin Campbell. “In fact, our annual banquet is right around the corner, where we get our company team and supply partners together to celebrate the amazing ways our retail hosts consistently delight our guests by providing them with Wicked Awesome Customer Service!”
FriendShip is the retail division of fourth-generation Beck Suppliers, which will be celebrating its 70th anniversary in 2020.
“All of our business units are hyper-focused on providing exceptional customer service,” said Beck Suppliers President Greg Ehrlich. “Beck Propane & Fuels, Beck Branded Fuels, Beck Fueling Systems and Beck Car Wash Systems continue to be guided by founder Virgil Beck’s philosophy. He taught us that taking care of local families, businesses and farms is the top priority.”
Founded by Virgil Beck in 1950, Beck Suppliers distributes Marathon, Sunoco, BP and Shell motor fuels to independent retailers as well as to its company operated FriendShip store locations. Beck Suppliers also distributes propane and heating oil to thousands of Midwest homes and businesses. The company’s construction division specializes in the installation and removal of petroleum fueling systems as well as the installation, maintenance, support and operation of car washes.