Northeast c-store operator Global Partners has selected Reflexis Systems’ Reflexis Workforce Scheduler to automate scheduling and increase employee engagement.
Global Partners also added Reflexis Time & Attendance and Employee Self-Service.
Global Partners, which operates nearly 300 convenience stores throughout the Northeast including Alltown, Alltown Fresh, XtraMart, Honey Farms and Jiffy Mart, sought a solution to increase scheduling accuracy and improve engagement for store associates and managers. With Workforce Scheduler, Global can more efficiently forecast workload demand, rapidly generate accurate schedules and create precise labor budgets.
“Reflexis Workforce Scheduler will help us increase our labor productivity along with associate engagement and retention, and most importantly, enhance the guest experience at our stores,” said Mark Cosenza, Senior Vice President of Global Partners. “We’re excited to partner with a leader in the Workforce Management space.”
Reflexis Systems provides intelligent workforce management, execution and communication solutions for multi-site organizations in retail, food service, hospitality and banking.
“We welcome Global Partners into our growing roster of popular convenience store brands,” said Brett Friedman, Chief Revenue Officer at Reflexis. “Reflexis has an outstanding track record of simplifying labor operations for store managers and associates, and we’re thrilled to partner with an established leader in the convenience sector.”
The Reflexis ONE intelligent work platform is used by our customers across the globe to simplify execution, improve communication and optimize labor decisions. Today, over 275 leaders in retail, food service, hospitality and banking are leveraging Reflexis ONE to achieve measurable improvements in customer engagement and associate productivity and retention.
Reflexis Systems is privately held and headquartered in Dedham, Mass., and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America.