Becoming a Necessity Store During COVID-19

The global pandemic and shutdown are similar to what disruptive innovation expert and global futurist Daniel Burrus has been saying about digital disruption for decades: “It will disrupt every industry.” But the pandemic is also revealing that organizations are highly adaptable. Already we’re seeing convenience stores offering contactless pick-up options to customers through order ahead/curbside … Continue reading Becoming a Necessity Store During COVID-19