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C-Stores Conquer New HR Challenges

The 12th annual CSD/Humetrics HR Benchmarking Survey outlines how c-stores are responding to today’s human resources challenges, as COVID-19 presents never-before-seen obstacles.

By Mel Kleiman, Humetrics, and Erin Del Conte | April 7, 2020

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CStore Decisions’ and Humetrics’ 12th annual Human Resources (HR) Benchmarking Survey polled c-store retailers — between Jan. 5 and March 2, 2020 — on top HR challenges and evolving practices. Already, some c-store retailers saw COVID-19 as a possible headwind.

Asked about challenges ahead, one respondent pointed to “disruption due to the coronavirus; not just from a customer or employee perspective, but we have concerns about our various supply chain partners — food, ingredients, etc. — who may be impacted. Not to mention, if we have to shut down a store or our other facilities.”

In the days since our survey concluded, the COVID-19 pandemic became global headline news, with the U.S. and other countries declaring national emergencies. Shoppers rushed to stockpile food and toilet paper ahead of self-quarantine measures, as schools, restaurants and bars were ordered to close in several states to help slow the spread of the virus and give hospitals a chance to cope.

Unsurprisingly, convenience stores could be seen leading by example on the HR front. 

Enter your information below to download the PDF to the 12th annual CSD/Humetrics HR Benchmarking Survey

 

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  • Home
  • Today on CSD
  • Categories
    • CBD
    • Foodservice
    • Fuel & Gas
    • Operations & Marketing
    • Technology
  • CStore Playbooks
    • CBD Playbook
    • Foodservice Playbook
    • Technology Playbook
  • Products
    • Beverages & Cold Vault
    • Candy, Gum & Mints
    • Snacks
    • Tobacco
  • Independent Operators
  • Resources
    • Digital Issues
    • Research & Downloads
    • Podcasts
    • On Location
    • FAQ
    • Top Chains
    • Leaders in Convenience
    • Rack Prices
    • Sponsored Content
    • Videos
    • Webinars / Digital Events
    • White Papers
  • Events
    • 2020 Chain of the Year
    • Convenience Directions
    • NAG Convenience Conference
    • Young Executive Organization
  • Join
    • National Advisory Group
    • Safe Shop Assured
    • Young Executive Organization