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C-Stores Conquer New HR Challenges

The 12th annual CSD/Humetrics HR Benchmarking Survey outlines how c-stores are responding to today’s human resources challenges, as COVID-19 presents never-before-seen obstacles.

By Mel Kleiman, Humetrics, and Erin Del Conte | April 7, 2020

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CStore Decisions’ and Humetrics’ 12th annual Human Resources (HR) Benchmarking Survey polled c-store retailers — between Jan. 5 and March 2, 2020 — on top HR challenges and evolving practices. Already, some c-store retailers saw COVID-19 as a possible headwind.

Asked about challenges ahead, one respondent pointed to “disruption due to the coronavirus; not just from a customer or employee perspective, but we have concerns about our various supply chain partners — food, ingredients, etc. — who may be impacted. Not to mention, if we have to shut down a store or our other facilities.”

In the days since our survey concluded, the COVID-19 pandemic became global headline news, with the U.S. and other countries declaring national emergencies. Shoppers rushed to stockpile food and toilet paper ahead of self-quarantine measures, as schools, restaurants and bars were ordered to close in several states to help slow the spread of the virus and give hospitals a chance to cope.

Unsurprisingly, convenience stores could be seen leading by example on the HR front. 

Enter your information below to download the PDF to the 12th annual CSD/Humetrics HR Benchmarking Survey

 

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  • Categories
    • Beverages & Cold Vault
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    • CBD
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    • Fuel & Gas
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  • Resources
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    • FAQ
    • Top Chains
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    • Rack Prices
    • Videos
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    • NAG Convenience Conference
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  • Subscribe
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  • Top Stories
    • Thought Leaders
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