Despite a global pandemic and looming economic recession, the convenience store industry continues to grow sales at record numbers. But the stakes have never been higher as storeowners face competition from multiple retail channels, regulations that are threatening foundational categories like gasoline and tobacco and a labor crunch that is crippling chains of all sizes.
As competition increases across the board, savvy retailers are learning to take cost out of their operations to run as lean, efficient top quartile businesses. The National Advisory Group (NAG) caters to these businesses. NAG has created an environment where small, mid-sized and family-owned retailers can interact with each other and share ideas for reducing operating costs and increasing sales.
The proof can be found in our just-announced educational lineup for the 2023 NAG Conference in Austin, Texas. The sessions at this year’s conference were developed exclusively with the boards of NAG and the Young Executives Organization (YEO). These sessions are geared toward helping operators understand where the industry is going over the next five years and how to navigate the murky waters that lie ahead.
These sessions include:
- Developing and Refining Your Corporate Culture
- Understanding Foodservice Customers: Forecasting Future Demand
- Developing Your Long-Term Fuel Strategy
- Managing Next-Generation Point-of-Sale and Payment Systems
- Private Label Product Branding
- YEO Breakout: Getting Involved: Why Young Executives Need Political Relationships
Plus, the 2023 NAG Conference will feature two exclusive research sessions.
- The Convenience Experience Report: NAG has partnered with Bluedot to identify exactly what Americans think about convenience stores today and what drives their behavior, sentiment and loyalty.
- The Impact of Drive-Through Programs on Convenience Store Foodservice Sales and Consumer Loyalty: Since COVID-19 hit, the way customers are purchasing food has changed. Learn what is driving food sales and loyalty, and how younger consumers order and purchase foodservice items.
NAG is an association driven by convenience store retailers for retailers. It is an organization committed to building profits and relationships for members, and the annual conference is the driving force behind our success. Convenience store retailers have leaned on NAG for more than 35 years to help them grow sales, cut costs and generate new ideas in the competitive convenience store market.
NAG has many core strengths, but most notably, it’s our ability to identify winning strategies that help convenience store retailers through our events, education and networking. The organization finds success in many ways; mainly, it’s through our ability to maintain excellent relationships with retailers and supplier partners across the convenience store and petroleum industry.
The NAG mission remains the same: to help convenience store retailers interact with one another to discuss new concepts, share information and come away with innovative ideas to grow sales and profits. The foundation of NAG remains its innovative Information Exchanges, which allow retailers the opportunity to connect with other non-competing retailers in an intimate setting that is conducive to learning new ideas and fresh perspectives.
YEO is a special group of next-generation industry leaders who are 40 years of age or younger. Members are entrepreneurs, leading top businesses and actively pursuing a higher level of professionalism in the convenience store and petroleum marketing industry. The industry’s young executives and leaders of tomorrow face unique challenges as they grow their businesses in the competitive convenience store market. YEO was formed specifically to addresses these challenges and help retailers identify solutions with others in their age group.
With the help of our retailer board of directors and generous input from CStore Decisions’ readers, we feel we have assembled the perfect agenda to help you grow your business in 2023 and beyond.