7-Eleven Inc. has selected FM Facility Maintenance to handle all store maintenance for its 6,200+ corporate- and franchise-owned locations in both the U.S. and Canada.
The agreement allows 7-Eleven to centralize maintenance activity in order for stores to operate more efficiently, while reducing costs.
“We believe 7-Eleven, our store operators, franchisees and, most importantly, our 6 million daily customers will benefit from our strategic partnership with FM,” said Steven Hall, 7-Eleven’s vice president of store planning, construction and facilities. “The relationship was forged so our stores could receive more timely and quality resolutions to maintenance problems, lower overall maintenance costs and improve the efficiency of our store equipment that is used to provide products and services to our customers.”
FM will be responsible for all 7-Eleven maintenance operations, including pump and tank, refrigeration, plumbing & electrical services, and repair of specialty convenience store equipment, such as the iconic Slurpee beverage machines. Additionally, FM’s tracking and reporting will identify opportunities for continuous operational and financial improvement.
“This is a great opportunity for FM,” said the company’s president, Jim Reavey. “With a decade of petroleum and convenience store experience servicing other national brands, FM is well equipped to handle 7-Eleven’s multi-faceted maintenance needs.”
FM also provides facility maintenance services for other top brands, including Outback Steakhouse, ExxonMobil, Goodyear Tires, REI and Dollar General. The addition of 7-Eleven to its client roster makes FM one of the largest facility maintenance companies in North America.