By Bill Scott, President, StoreReport LLC We had a great seminar in Dallas this week, hosted by Dr. Deacue (DQ) Fields and Dr. Ron Rainey, and held at the Embassy Suites in Irving, Texas. The program was made possible by the U.S. Department of Agriculture through the Cochran Fellowship Program. The topics included, Overview of…
Miracles Rarely Happen
By Bill Scott, President, StoreReport LLC Thirty years ago, I lived in a small community between Dallas and Ft. Worth, Texas known as Bedford. I was at the height of my career. I had 360 customers who had purchased and were using my software to run their oil distribution companies and convenience stores. I had…
Greed Could Be Killing Our Industry
By Bill Scott, President, StoreReport LLC Every now and then I get a request from a vendor that wants to know how their products are selling in our customers’ stores. I don’t mind providing that information. It’s a simple task and if the short amount of time I spend helps our customers, then all the…
Imagination Can Be A Dangerous Toy
By Bill Scott, President, StoreReport LLC As I write this first sentence, I am not even sure I will publish it. My computer is a vast landscape, consisting of words in the form of sentences, paragraphs, articles and partially written books that even I have forgotten. The truth is, my trusty computer made its way…
Emotion and Logic
By Bill Scott, President, StoreReport LLC Recently, I posted a link to an article regarding the effects Amazon has had on retailers. Many of you will suggests that Amazon has had little effect on the convenience store industry. On its surface I would agree… kind of. But I would also append that remark with the…
Leadership and Convenience Store Employees
By Bill Scott, President, StoreReport LLC For over three decades, I have tried, in vain, to identify the method that guides most convenience store operators in the business of managing their employees. Is there a standard manual somewhere that I have neglected to read? Some empirical research that could assist employers in the employee management…
The Ladder To Success Is…
a journey of a thousand miles begins with a single step ~ Laozi By Bill Scott, President, StoreReport LLC When Wilbur and Orville Wright set out to build their flying machine, I doubt seriously they were thinking about walking on the moon. They merely wanted to get a new prospective on their environment. It might…
My Vision Is Riveted On the Reinvention of Retail
By Bill Scott, President, StoreReport LLC ONE OF THE members of Convenience Store Supply Chain Management forum on LinkedIn, recently asked me a question. “Why do you spend so much of your time giving away the knowledge in retail you have acquired over the past 38 years?” The answer is simple. “All of that information…
April 2016 Figures Are In
By Bill Scott, President, StoreReport LLC Changes in sales for April were relatively small. An analysis of 30 convenience stores located in Mississippi comes up with a new winner for April. The winner is CAMEL CRUSH Hard Pack that jumped from the 125th position to 91, an impressive gain in rank of 34. Last month’s…
Old Habits Are Not Necessarily Your Friends
By Bill Scott, President, StoreReport LLC Last week I had the honor of visiting with a company that is opening their first convenience store. They read my book and want to implement my ideas in their store. I am getting an increasing flood of inquiries regarding inventory control, and I am amazed at the difference between…