Sheetz Earns 2017 Chain of the Year Honors WITH AN UNSURPASSED COMMITMENT to foodservice and technology, a world-class distribution model and a total commitment to its vast employee base, Sheetz Inc. embodies the very best the convenience store industry has to offer. Over the past year, the 550-store chain was recognized by Fortune as one…

NAG to Honor Friend, Mentor Bill Kent BUILDING RELATIONSHIPS IS A fundamental principle for succeeding in business. The convenience store industry is certainly no exception. Trust, appreciation, compassion and shared experiences are the backbone of countless industry friendships that span decades and, in some cases, generations of family leadership. These relationships are extremely important to…

Leadership and Employee Relationships THE CONVENIENCE STORE INDUSTRY will always be a people business. For many years that meant putting the customer first, rightfully so it seemed, since they were the ones spending money. But gradually over the past decade the top quartile convenience store chains realized the value they had in their people and…

Young Executive Leadership DEVELOPING A SOLID FOUNDATION for young executives is one of the cornerstones of the National Advisory Group’s (NAG) Young Executives Organization (YEO). Now these next-generation leaders will join forces this month to build a foundation for a family in Provo, Utah. YEO is proud to partner with Habitat for Humanity on May…

Managing the Front Line THE CONVENIENCE STORE INDUSTRY has come a long way over the past decade in terms of recruiting, training and retaining great employees. But the results of the ninth annual Convenience Store Industry Human Resources Survey indicate there’s still quite a bit of work to be done. Among the survey’s key findings…

Building Relationships for Success THE YOUNG EMPLOYEES OF today are the future business leaders of tomorrow. As leaders, we have an obligation to help our future by training and mentoring tomorrow’s leaders today. This is the goal of the Young Executives Organization (YEO). YEO’s mission is to cultivate young talent in the convenience store and…

Let Foodservice Be Your Guide THANKS TO AN INCREASINGLY busy lifestyle, today’s convenience store customers regard food prepared away from home as a necessity, and the industry’s top-quartile retailers have benefi ted handsomely from meeting the growing demand for fresh foods. For the past decade, the convenience store industry has consistently posted yearly foodservice sales…

The Power of Collaboration IN THIS ERA OF unlimited options, an abundance of competition and time-starved customers, retailers need to ensure they have the right products, at the right time and at the right price. It’s simple, really, if you don’t, someone else will. Satisfying consumers’ growing demands requires a great amount of acumen, understanding…

Optimism for a Prosperous New Year THE 2016 PRESIDENTIAL ELECTION cycle will be remembered as vicious and exhausting for many Americans, but also as a turning point that saw the balance of power in the U.S. shift from career politicians to political neophytes with an extensive background in growing businesses. This indicates that Americans are…