Just as consumers continue to crave meat snacks, savvy convenience store operators are taking full advantage with smart sets, effective merchandising and promotional opportunities. By Howard Riell, Associate Editor Twenty-Five years ago, meat snack choices seldom strayed beyond traditional beef jerky. Today, however, spicy and exotic varieties have enlivened the category, even as functional and…
Cigars Face Uncertain Future
The c-store industry continues to monitor the FDA’s deeming rules regarding cigars and what it means going forward. By Howard Riell, Associate Editor The federal government’s recent decisions concerning tobacco products, specifically cigars, underscore the need for vigilance and involvement on the part of convenience store operators, not just to maintain category sales, but to…
Shaping the Future of ATMs
As new technology emerges, retailers are boosting profits in the changing era of financial services. By Howard Riell, Associate Editor Convenience stores that offer financial services are perhaps responding to societal changes. But as monetary tools become more modern—especially in the case of ATMs—operators will have to game plan even more to provide customers the…
Meeting the Challenge
Aggressive pricing and eliminating product outages are two keys to maintaining cigarette sales. By Howard Riell, Associate Editor Even as the buzz of e-cigarettes continues to grow, traditional cigarettes remain an essential product for the convenience store industry. However with increasing pressures from government and regulators, cigarette sales continue to decline with seemingly no let…
Training Key to Boosting Accessory Sales
Though the category offers high margins and caters to loyal customers, tobacco accessories often go unnoticed by store employees. By Howard Riell, Associate Editor Lighters, rolling papers and e-cigarette accessories offer convenience stores the opportunity to upsell customers at the counter. Unfortunately, the large majority of convenience store employees get little to no training when…
Smokeless Sales Stay Strong
Smokeless tobacco remains a robust category amid growing e-cigarette performers. By Howard Riell, Associate Editor As sales continue to lead the other-tobacco-products (OTP) category ahead of cigars and e-cigarettes, smokeless tobacco represents a major opportunity for convenience stores going forward. With cigarette volume declining in c-stores and vape shops stealing business with electronic nicotine devices,…
Getting Gum Back on Track
While it’s still an important category in convenience stores, the bubble has burst on gum sales over the past two years. The good news is manufacturers are doubling down on their efforts to grow the category with new products and better pricing. By Howard Riell, Associate Editor Gum continues to prove something of an enigma…
Growing the Dispensed Beverage Business
Whether it’s partnering with a buying group or negotiating a better contract on your own, fountain sales offer unprecedented profit potential. By Howard Riell, Associate Editor Getting the best price possible at the soda fountain can be crucial to a convenience store operator’s profitability. That is what executives at Phillips 66 had in mind recently…
MST Offers Hope for Traditional Tobacco
MST sales remain strong, and analysts are calling for another solid year in 2014 despite regulatory efforts. By Howard Riell, Associate Editor While moist smokeless tobacco (MST) sales are projected to enjoy a strong 2014, possible government legislation and public health campaigns could converge to slow its momentum. To maximize sales now, industry proponents insist…
Catering to Your Candy Customers
Americans are eating more chocolate, which means the time has come for retailers who haven’t already done so to rethink, revamp and restock their chocolate sets. By Howard Riell, Associate Editor Americans love candy, but maximizing sales from this complex, yet essential category takes focus and attention. Melding new products and line extensions with must-have…










