Retailers are feeling uncertain about the economy in 2023, as seen in responses below, based on the 15th annual CStore Decisions/Humetrics HR Benchmarking Survey. Retailers were asked, “How was business overall in 2022 and how do you think 2023 will compare in each of the three categories listed below?” Some 47% felt the economy stayed…

Becoming a five-star employer is essential for attracting top talent, retaining employees, boosting productivity and building a positive reputation for your company. It will take some adjustments internally, but once those changes have been made, you can have a transformational impact on your organization. Attracting top talent: In a competitive job market, being a five-star…

After the hiring process comes the necessary effort of employee retention. In the 15th annual CStore Decisions/Humetrics HR Benchmarking survey, retailers were asked, “What actions did you take in 2022 to tackle the problem of employee retention?” The No. 1 answer was pay raises at 86%. This was followed by more flexible scheduling at 72%…

The CStore Decisions/Humetrics 15th annual HR Benchmarking Survey found that employee referrals have reclaimed the No. 1 position as the most effective recruiting tool. Referrals have long been a valuable source of high-quality, cost-effective candidates, leading to faster hiring and better retention rates. Employee referrals tend to be high-quality candidates because they have been recommended…

The CStore Decisions/Humetrics 15th annual HR Benchmarking Survey began by asking participants: “How was your overall business in 2022?” More than half (59%) of retailers surveyed shared that business for them in 2022 was better than expected. Industry Challenges But it was no surprise that survey participants still rank staffing as one of the industry’s…

The COVID-19 pandemic may no longer be a primary concern in 2023, but its impact on the economy and the workforce lingers. In fact, staffing ranks as the top concern for c-store retailers in 2023, followed by inflation. CStore Decisions and Humetrics, for the 15th consecutive year, have collaborated on the Human Resources (HR) Benchmarking…

After two years of the COVID-19 pandemic, supply challenges and labor shortages, c-store retailers are evaluating labor management practices in 2022 as they look to better attract, train and retain quality workers in today’s increasingly competitive landscape. CStore Decisions and Humetrics, for the 14th consecutive year, have collaborated on the annual Human Resources (HR) Benchmarking…

CStore Decisions’ and Humetrics’ 12th annual Human Resources (HR) Benchmarking Survey polled c-store retailers — between Jan. 5 and March 2, 2020 — on top HR challenges and evolving practices. Already, some c-store retailers saw COVID-19 as a possible headwind. Asked about challenges ahead, one respondent pointed to “disruption due to the coronavirus; not just…