By Mel Kleiman, founder Humetrics At one of my presentations a while back, the president of a trucking firm shared this great story that illustrates my point… Seems his company had just held a retirement dinner for a driver who had been with the firm for over 20 years. When the president and the retiring driver…

By Mel Kleiman, founder Humetrics It’s human nature to avoid change because the path of least resistance is the “same old, same old.” So, how much “pain and suffering” do you suppose  valued employees have to experience before they go searching for a new job? Well, a lot of it has to do with the labor…

By Mel Kleiman, founder of Humetrics Engagement is the key to employee retention and here’s an easy-to-implement, cost-free, way to get some going… Make it a practice to ask your people a Question of the Week – either individually or as a question up for discussion at the weekly staff meeting. Examples include: What could…

By Mel Kleiman, founder Humetrics How many times do we have to hear this to believe it? It’s something that most HR executives have learned over the years, but that most managers have yet to figure out… Whenever managers are polled about the most effective employee retention tools, money and benefits always top the list.…

Save time by planning ahead when it comes to recruiting. By Mel Kleiman, founder of Humetrics Keep a “runners up” file of the people who were almost hired. You’ve already invested a lot of time and money in them and they may have really wanted to work for you. When you next have a suitable…

By Mel Kleiman, President, Humetrics and John Lofstock, Editor Staffing is one of the biggest investments in the convenience store industry. Convenience Store Decisions and Humetrics collaborated to examine the most pressing human resource issues and where companies are spending their money. To help convenience store retailers better manage their workforce and understand what employees…

By Mel Kleiman, Humetrics The No. 1 complaint of job seekers nationwide is that recruiters and interviewers never get back to them. Not even a “thanks, but no thanks.” I don’t know why this simple courtesy is so often ignored, especially when it could be so easily automated. What’s being overlooked here is the “bad…

By Mel Kleiman, Humetrics I’m always exhorting my audiences to stop working IN their businesses and start working ON them and the title of this blog is just another clever way of saying that. How can you focus on long-term goals and objectives and be a big picture thinker when you’re consumed with putting out…

By Mel Kleiman, Humetrics Here’s proof the suggestions I make in my book, The 5 Firsts: A Simple System to Onboard, Engage & Retain Top Talent, can have a dramatic, positive effect on the bottom line. The article from Fortune magazine quoted below makes a strong case for the benefits of taking the advice I…

By Mel Kleiman, Humetrics  During her mother’s eulogy, a daughter shared this: “My mom was also an outstanding elementary school teacher. Many of her kids gave her much of the credit when they went on to graduate from high school and college because, you see, whenever she had a child who struggled to keep up,…