Gartner and McKinsey Global Institute forecast trillions of dollars in annual impact from artificial intelligence (AI), yet most retailers still struggle to understand what AI is and how to pilot it in their organizations. A recent research project from MIT Sloan Management Review and The Boston Consulting Group (BCG) analyzed AI adoption based on a…
Why Artificial Intelligence (AI) Matters at Retail
YEO Conference keynote speaker Paul Roetzer explains how AI constantly learns, and never forgets. It can be trained to leverage individual behaviors, preferences, fears, beliefs and interests to personalize experiences. Gartner and McKinsey Global Institute forecast trillions of dollars in annual impact from artificial intelligence (AI), yet most retailers still struggle to understand what AI…