Cary Oil has transformed its network operations by expanding its partnership with Mako Networks. Known for empowering fuel and convenience retail customers with innovative solutions, Cary Oil selected Mako to address critical challenges in network reliability, customer support and compatibility across multiple oil brands.
Before implementing Mako Networks, Cary Oil faced operational obstacles, including the need for dependable low-downtime hardware, responsive customer support and a streamlined onboarding process. Existing providers often relied on automated systems and slow response times, making day-to-day operations challenging.
Cary Oil faced network inconsistencies across its facilities, with multiple vendors managing different branded oil sites based on brand-specific authorizations. Mako’s extensive approvals from major oil brands, including ExxonMobil, Valero, BP, Sunoco, Chevron and others, made them the ideal partner to simplify and harmonize its network.
Cary Oil’s decision to scale its partnership with Mako Networks stemmed from a proven
track record of delivering exceptional service.
“The ease of working with Mako, from onboarding to de-branding and everything in between, is seamless. Their team is pleasant, knowledgeable and highly responsive,” said Dana Dennis, a Cary Oil representative.
With nearly 300 sites now deployed, Mako Networks delivers transformative results for Cary Oil, including reliability, support, compatibility, centralized network management and more.
“We have no complaints from the almost 300 sites currently on Mako with Cary Oil,” Dennis continued. “Mako has significantly influenced our customers’ experience at gas stations, delivering faster payments and fewer outages.”
Following ExxonMobil’s 2024 approval of Mako as a network vendor, Cary Oil is migrating legacy sites and deploying Mako across all new locations. This strategic move ensures Cary Oil can continue to provide a seamless, reliable experience for site owners, branded partners and customers.
“We take immense pride in our partnership with Cary Oil, whose large-scale adoption of the Mako solution underscores the power and reliability of our technology,” said Mako Networks Chief Revenue Officer Jon Kelly. “This collaboration exemplifies the value of our approvals from leading oil brands. As we continue to grow rapidly within the fuel retail industry, partnerships with prominent branded wholesalers like Cary Oil reaffirm Mako’s commitment to delivering exceptional network solutions and service quality.”
“Mako Networks is more than a network vendor – they are a true partner in operational
efficiency and reliability,” Dennis concluded.
