TravelCenters of America (TA) provided business updates related to the COVID-19 pandemic, announcing that it has furloughed approximately 2,900 field employees, as well as approximately 122 corporate employees. Currently, all TA, Petro Stopping Centers and TA Express travel centers remain open, providing essential services to drivers across the nation with fuel, showers, restrooms, quick-serve restaurants and…

Service Management Group (SMG) research has identified three trends in grocery shopper behavior and a few tips to help stores remain agile. Trend 1: Grocery pick-up orders have increased since the pandemic. In recent years, the evolution of e-commerce has led brands to invest in services that make the shopping experience easier for customers. The…

Wawa is dedicating the day of its founding on April 16 to essential workers and everyday heroes by giving recognition and resources to those helping others impacted by the COVID-19 pandemic. April 16 is the date the first Wawa store opened in Delaware County, in 1964, and six years ago, the date marked the launch…

Casey’s General Stores has donated more than 30,000 pounds of food — equal to 25,000 meals — to the Food Bank of Iowa, as well as more than 7,700 pounds of food to the Terre Haute Catholic Charities. “At Casey’s, we see it as part of our purpose to lift up the communities we call…

Louisville, Ky.-based Thorntons, which operates 200 stores in six states, is thanking doctors, nurses, first responders and other medical personnel by delivering fresh doughnuts to local hospitals. Thorntons makes fresh doughnuts daily at the company’s Louisville, Ky.-based commissary, Fresh Serve Bakeries, and delivers to its stores in Louisville, Ky., Lexington, Ky., Indianapolis, Southern Indiana and…

Hy-Vee Fast & Fresh convenience stores will offer free full-service fueling at its more than 165 convenience stores across eight states. The service will be offered at select fuel pumps from at least 7 a.m. to 7 p.m., seven days a week. Upon arrival, customers who want to use the service can select the pump’s…

GasBuddy released its first quarterly report examining consumer fuel buying trends, finding that March 2020 fuel demand in gallons purchased dropped 20% compared to March 2019 due to stay-at-home orders during the COVID-19 pandemic. The report examines millions of fuel transactions from Pay with GasBuddy, the first-of-its-kind fuel savings program that gives drivers a discount…

Shortly after the Humetrics/CStore Decisions annual HR Benchmarking Survey concluded, COVID-19 arrived creating a very different retail landscape. Mel Kleiman, founder of Humetrics, speaks with Erin Del Conte, executive editor of CStore Decisions, about the annual HR survey, tried-and-true human resources best practices and what c-store retailers can do from an HR standpoint to be…

QuikTrip (QT) has launched a new “On-Lot Pickup” service, which gives customers the option to have their items delivered to their vehicle almost anywhere on the lot upon arrival. The company’s newest offering has been in development since early 2019 and was recently tested in the company’s Tulsa market. To place a pick-up order, customers…

Marcy, N.Y.-based Cliff’s Local Market, operated by Clifford Fuel Co. Inc., once again partnered with the Muscular Dystrophy Association (MDA) of Central New York (CNY) for its 2020 Shamrock campaign, raising a total of $44,715 for the organization. Clifford Fuel Co. has partnered with the MDA of CNY for 38 years, raising more than $474,000…