Customer service is about to get a lot sweeter. Mars Wrigley has partnered with Wakefern Food Corp., the largest retailer-owned cooperative in the U.S., and Savioke, a robotics provider, in utilizing dynamic robotic technology for the retail space. The partners introduced at a ShopRite store in Monroe, N.Y., a new robot that displays and delivers…
Chevron Expands Partnership to Fuel Natural Gas Vehicles
Chevron U.S.A. Inc. and Brightmark LLC announced the expansion of their previously announced joint venture, Brightmark RNG Holdings LLC, to own projects across the United States to produce and market dairy biomethane, a renewable natural gas (RNG). Brightmark RNG Holdings’ subsidiaries currently own RNG projects in western New York, western Michigan, central Florida and South…
Microwave Speed Assist Oven
Ovention’s MiSA-a12 is a rapidcook oven with the highest footprint to cavity ratio of any oven in its class. The newest addition to the ventless countertop oven lineup is designed for high-efficiency airflow in the cavity allowing for beautiful, even browning. MiSA features a spacious cavity and nonstick interior with a removable tray. With the […]
Enmarket Raises Its Customer Experience Game
With a focus on driving brand loyalty, Enmarket has upgraded its customer feedback capability to amplify the voices of its customers and enhance the overall customer experience. “In a business that depends on foot traffic and visit frequency, we know the in-store experience is at the heart of everything we do,” said Enmarket President Brett…
What Is the Difference Between Closed-Loop and Open-Loop Prepaid Cards?
Prepaid cards are increasingly popular with customers whether as a means of gift giving or budgeting. Most convenience stores offer a range of physical gift cards — and many are providing an option for digital gift cards as well. Customers can select between two main types of prepaid cards —closed loop or open loop. A…
Zippin Opens Checkout-Free Hotel C-Store in Japan
San Francisco-based Zippin announced the launch of its latest retail format: a hotel convenience store. Zippin’s partner, Fujitsu, the leading systems integrator in Japan, has worked with Koyo Group to implement the world’s first checkout-free store within a hotel at the Yokohama Techno Tower Hotel. It is also the first store in Japan open to…
Dover Fueling Solutions Launches Forecourt Tracking Platform
Dover Fueling Solutions (DFS) announced the launch of its DFS DX connected solutions platform, enabling digital transformation for the global fueling and retail industry. DFS DX delivers operational cost reductions, increased sales and an enhanced customer experience through a combination of intelligent connected cloud solutions. DFS DX bills itself as the industry’s first open, global…
ExxonMobil Makes Smart Card Discounts Instant
Consumers seek and often expect instant gratification. To meet that demand, ExxonMobil will now apply an immediate six-cent discount on every gallon of Synergy fuel when using the ExxonMobil Smart Card. Consumers will no longer have to wait for the savings to accrue as a statement credit. After swiping the credit card or initiating payment…
How Physical Retail Is Evolving for an Omnichannel World
Remember credit card imprinters? A few months ago, I rented an AMC theater and took my family to see Christmas Vacation. I always get a good laugh at the establishing shot for the department store scene about 15 minutes into the film. One swipe after another, viewers are treated to clips of credit card imprinters…
Kum & Go App Brings Shelter From the Elements
With temperatures across the country reaching historic lows, Kum & Go is helping customers fuel better with its new mobile fuel pay experience, available through its app for use at all 400 Kum & Go locations. This game-changing technology gives customers a personalized fueling experience that lets &Rewards members skip the keypad and activate the…