Idea of the day:
Split the sales counter with the cash register to form two lines for customers—one line on each side of register.
Two shorter lines look less intimidating than one short line. In stores with multiple registers, always keep the registers manned during busy hours. The majority of convenience store customers crave speed of service over price.
Do you have an idea to share? Email Senior Editor Erin Rigik Del Conte at [email protected].
