Pilot Travel Centers has provided an update on the state of its operations in the first quarter 2025. The company reported widespread store modernizations, expanded services, electric vehicle (EV) progress and the unveiling of a 20,000-square-foot flagship store.
The retailer noted that it is powering up for the rest of the year, building upon momentum from a successful first quarter.
“Expanding into new communities and modernizing our locations are key to our strategy,” said Brad Anderson, chief operating officer at Pilot. “Each new location and remodel reflects our ambition to be the leading energy and experience provider, equipping drivers with everything they need to recharge and hit the road ready for what’s next.”
Pilot’s new flagship travel center in Stanton, Tenn., is now the largest travel center in Pilot’s network and features a bolder brand-forward design, a guest-focused layout with inviting spaces and expanded fresh food offerings. The design of this location will inspire future projects throughout 2025 as Pilot continues to modernize and test new concepts.
Additionally, more than 200 Pilot and Flying J locations have been upgraded to date as part of the company’s New Horizons initiative, while continuously integrating feedback from team members and guests after every remodel. Pilot’s guests shared that they are 80% more likely to return after visiting a remodeled location, underscoring the program’s impact and value.
So far this year, the company has completed 11 remodels, extensively upgrading restrooms and showers, expanding kitchens and implementing thoughtful layouts to create a more seamless and consistent experience for guests and team members.
These recently remodeled stores are located in:
- Boron, Calif.
- Madera, Calif.
- St. Mary’s, Ga.
- Brooklyn, Iowa
- Marion, Ill.
- Mt. Sterling, Ky.
- Gulfport, Miss.
- Troutman, N.C.
- Lancaster, Ontario
- London, Ontario
- Napanee, Ontario
Pilot is also broadening its network, opening its first new travel center of the year in Winfield, Ala., and adding three dealer locations to its Pilot and One9 travel center network. These locations add more than 150 truck parking spaces to Pilot’s network and offer complete travel center services and amenities.
In addition, the company opened five new maintenance and tire service shops this quarter, bringing the total number of Southern Tire Mart at Pilot locations to more than 80 nationwide.
Pilot is also driving forward with its EV network, now surpassing 130 locations in more than 25 states. Designed to provide a best-in-class charging experience, these locations offer amenities not found at other charging stalls, including canopies for weather protection, free Wi-Fi, dining options, clean and well-lit facilities and access to restrooms and showers.
Since the beginning of this year, Pilot has installed 12 new fast-charging locations spanning 10 states — Alabama, Indiana, Michigan, Virginia, Texas, Pennsylvania, Nebraska, California, Oregon and Missouri. With EV charging now available along major interstates and popular travel routes, the company is empowering EV drivers to explore farther with confidence and ease.
