In order to support the convenience store industry’s forecasting and planning responsibilities for the new year, Convenience Store Decisions and Kleiman HR are collaborating for the 6th consecutive year to provide insight into the industry’s human resources practices. Convenience Store Decisions, in partnership with human resources expert Mel Kleiman is launching a confidential online survey…
Domino Food and Fuel Teams With PeopleMatter for Online Applications
Domino Food and Fuel Inc. (www.dominocstores.com), a subsidiary of Clinton, Okla.-based Elmer Smith Oil Co., and PeopleMatter, a comprehensive human resources platform designed specifically for the service industry, announced a collaboration to automate HR processes using PeopleMatter HIRE. With 14 locations, the Oklahoma-based convenience store chain is happily throwing away all paper applications to embrace…
Weathering the Economic Storm
C-store retailers express optimism as financial conditions continue to slowly improve. by Mel Kleiman, Contributing Editor. While we were able to summarize the major findings of the 2012 CSD/Humetrics Human Resources Benchmarking Survey earlier this year, there are a few more interesting facts to share concerning the responses to our first question: “How was the…
Flash Foods Captures Real Returns In HR Automation
“Hiring managers give feedback on how much faster they are able to complete the interview and hiring process,” says Flash Foods’ director of training. Flash Foods, a self-sustained convenience store chain with more than 195 locations throughout Georgia and Florida, and PeopleMatter, a comprehensive talent management solution specifically designed for the convenience store industry, have…
Managing Today’s Retail Workforce
As major shifts in the economy have created unparalleled effects on the labor market, CSD has partnered with Humetrics to help c-store operators benchmark their hiring practices and employee costs. By Mel Kleiman, Contributing Editor. In an ongoing effort to support the convenience store and petroleum industry’s forecasting and planning responsibilities, Convenience Store Decisions and…
Survey Examines Employee Engagement Levels
Study shows employee engagement is slowly returning, but it is still far below acceptable levels, according to the president of Modern Survey. Modern Survey, a human capital measurement and analysis company, has the released its Spring 2012 National Norms Survey on employee engagement levels in the U.S. workforce. Conducted in March 2012, the most recent…
Roadrunner Partners With PeopleMatter
“PeopleMatter has an understanding and focus on our industry that is unparalleled,” says Roadrunner CEO. Roadrunner Markets, a nearly 35 year-old company operating more than 92 convenience stores throughout the Southeast, today announced a partnership to implement the PeopleMatter Platform. The PeopleMatter Platform is an integrated software system that helps employers manage all of their…
Kum & Go Names “Supervisor of the Year”
Shannon Michels receives special honor. Shannon Michels, a Kum & Go associate since 1998, recently received the company’s prestigious “2011 Supervisor of the Year” award. This marks the third straight year the company has recognized the Minot, N.D., native. Michels, who resides in Williston, N.D., earned “2010 National Division Supervisor of the Year” and “2009…
Take the 2012 CSD/Kleiman HR Human Resources Benchmarking Survey
In order to support the convenience store industry’s forecasting and planning responsibilities for the new year, Convenience Store Decisions and Kleiman HR are collaborating to provide insight into the industry’s human resources practices. For the fourth consecutive year, Convenience Store Decisions, in partnership with human resources expert Mel Kleiman is launching a confidential online survey…
The ABC’s of ASPC
Understanding average sales per customer can stop employee theft in its tracks. By Jim Callahan. Human resources guru Mel Kleiman preaches that 20% of employees are basically honest, 20% are basically dishonest and the rest tend to gravitate toward the middle—depending on how management handles the dishonest employees. The following is designed to identify and…