The Kroger Co. is endorsing Rapid Recall Exchange, an online service that standardizes and accelerates food and product recalls and withdrawals. The Rapid Recall Exchange, developed by GS1 US in collaboration with the Food Marketing Institute and Grocery Manufacturers Association, is the industry’s only online standardized recall notification system. Using consistent forms and processes, retailers…
Low Prices Replace Customer Service As Loyalty Driver
In a vast departure from COLLOQUY’s 2008 report on consumer loyalty to U.S retailers, Walmart dominated the 2010 COLLOQUY Retail Loyalty Index, in results that reflect a reality of the Great Recession – low prices drove consumer loyalty. COLLOQUY, the publishing, education and research division of LoyaltyOne, previously published the COLLOQUY Retail Loyalty Index in…
Kroger and Shell Kickoff Grocer Rewards Program
The Kroger Co. and Shell have teamed up to launch a customer loyalty grocer rewards program in several U.S. cities. The rewards program provides shoppers the exclusive opportunity to earn savings on fuels when using their Kroger family of brands loyalty card at their local Kroger or Ralphs stores. Beginning on Feb. 15, Kroger and…
Kroger Opens Smith’s Express C-store in Utah
Smith’s Food & Drug Stores, a division of the Kroger Co., has opened its first Express fuel station and convenience store at 1974 S. 1100 East in Sugar House, Utah, The Salt Lake Tribune reported. A second location at 873 E. South Temple in Salt Lake City is set to open this month. Both…
Lifeway Foods Donates to Haiti
Lifeway Foods Inc., makers of the probiotic dairy beverage called Kefir, will donate 5% of the proceeds from all Lifeway and Helios brand Kefir and ProBugs product sales in the U.S. generated through shipments during February to the U.S. Fund for UNICEF in support of Haitian relief efforts. The effort strives to provide life-saving supplies…
Kroger Joins Haiti Relief Efforts
The Kroger Co. announced that donations from customers and associates are expected to exceed $1 million to support the American Red Cross’ Haitian relief efforts. In addition, The Kroger Co. Foundation has donated $250,000. Kroger customers and associates have already contributed more than $600,000 through local collection points set up last week. All funds collected…
A Certified Success
View From the Top: Certified Oil’s Leadership Team If experience is an accurate indicator of a company’s success, Certified Oil has a bright future. Three members of the company’s senior leadership team have been with the company for more than 30 years, and several others have major oil, grocery and management consulting backgrounds. The leadership…