Customers in Sandpoint, Idaho crave convenience, but even they were surprised by the speed of service offered at the new Express Lane drive-through convenience store. Express Lane’s founder Adrian Cox was looking to expand his company and found the drive-through concept too tempting to pass up. He described the offering as an appealing and cost-effective…
A Call to Action
Of all the issues I’ve worked on at Convenience Store Decisions, this month’s issue stands out for the sense of urgency conveyed throughout the numerous stories. Beginning with Bob Gatty’s outstanding cover story on the opportunities in the candy category to PCI compliance, Hispanic marketing and emerging tobacco trends, retailers are being challenged at every…
Staying Competitive in a Tough Economy
A moribund economy is not the best time to take over as a category manager in charge of identifying what customers will spend their money on, but Pat Zelechoski is up to the challenge. Zelechoski, named category manager for NOCO Energy Corp.’s 31 NOCO Express convenience stores in the Eastern New York, will take on…
