How you present information determines how well training works. What Employers Are Doing More careful employee selection 57% Better compensation & benefits 50% Tuition reimbursement 47% Improved training programs 45% Better orientation programs 39% Casual dress code 38% Flexible hours & schedules 33% Providing health insurance 29% Conducting exit interviews 28% Profit-sharing 17% What Employees…

Initiative would streamline access to rewards data for convenience store and petroleum marketers. The Petroleum Convenience Alliance for Technology Standards(PCATS) is developing a domestic standard for loyalty cardprograms to allow them to be integrated into the multiple point-ofsale and back-office systems now servicing in the industry.Working through PCATS’ Retail Financial TransactionsCommittee, the initiative aims to…

Regarded as an innovator in employee safety, Tesoro spares no expense when it comes to protecting the perimeter. Tesoro Corp. has undergonea transformation through theyears from a small local refinerto a multi-state marketer that’s willingto take risks to grow the business. Over the past eight years the San Antonio-based refiner has become a full-service marketer…

Scott Hartman, president of Rutter's Farm Stores, said the relationship between retailers and suppliers is integral to the implementation of new technologies. By Ross Markman, Retail Relations Editor Nearly 40 years after York, Pa.-based Rutter's Farm Stores opened its first unit, the chain's current president plays as big a role as anyone in the convenience…

How FireKing Security’s Image Vault DVR helped Minit Stop stores alleviate the weight of internal shrink and fines from underage sales stings. By Kate Quackenbush, Managing Editor For retailers facing sub-zero winters and summers that aren’t much warmer, it’s hard to sympathize with the plight of a Hawaii-based chain that wakes up every day to…

Convenience retailers are building incremental sales with “gift card mall” selections from a host of local and national retail chains. Convenience retailers are building incremental sales with "gift card mall" selections from a host of local and national retail chains. By John Lofstock, Editor Convenience and grocery executives are desperately looking for new growth drivers.…

Kwik Trip is maximizing efficiency by combining business intelligence with energy intelligence. Kwik Trip is maximizing efficiency by combining business intelligence with energy intelligence. By Mark Kortkamp, Contributing Editor Kwik Trip Inc. was chosen "Chain of the Year" in 2004 by Convenience Store Decisions largely because people are the heart of their company, and technology…

Armor Safe is urging retailers to utilize their financial resources on cash management systems that help reduce internal theft and maximize employees’ time. A CSD Staff Report Missing deposits, shortages, security concerns and the time spent handling cash are constant problems for busy convenience store managers. Armor Safe understands the growing demands of today’s store…

Data mining and basket analysis is giving retailers an edge when going to market, while strategic partnerships keep costs down. By Kate Quackenbush, Managing Editor They have a saying at Mirabito Fuel Group: “When you attract customers with cheap gas prices, you only buy their loyalty until the next gas fill-up.” That’s the kind of…

Foodservice equipment-which once put the industry at a disadvantage when it came to speed and labor-now makes it possible for retailers to expand menus, reduce costs and increase food sales. By Ross Markman, Retail Relations Editor Charlie Roesch remembers his childhood in the 1950s— the town of Buffalo, N.Y., dotted with slaughterhouses, the boxes of…