Securing Payment Data
The SWAT Team During its brief tenure, the PCATS Data Security Standards committee has proven extraordinarily active, holding biweekly conference call meetings that are regularly attended by as many […]
Energy Efficiency Pays Off
Savvy convenience store chains are leading the charge toward more energy efficient store equipment that both respects the environment and lowers operating costs, using everything from LED lighting and state-of-the-art […]
Progressive POS Solutions
Speed of service is crucial, of course, but with all the services that convenience stores offer today communication—between machines—is key. From gas pumps and safes to back-office software and lottery […]
The High Stakes of Compliance
Convenience store operators must stop thinking of Payment Card Industry (PCI) compliance as a nuisance to be handled when they have time. It is a serious, costly, complex fact of […]
Remerging Technology?
Zip back to Nov. 4, 2008, when CNN newscaster Wolf Blitzer seemed smitten by some techno-spice his network rolled out during its coverage of the presidential election. It went like […]
Operations Wake-Up Call
Tougher economic times are pushing convenience retailers to look at how they can improve operations. While cutting costs may be one common theme, savvy retailers are also looking at other […]
Step One: Knowing Your PCI Merchant Level
Merchant Levels are designated by the PCI Standard as follows: Level 1: Any merchant, regardless of acceptance channel, processing over 6 million Visa transactions per year; that has suffered a […]
Operations Wake-Up Call
Tougher economic times are pushing convenience retailers to look at how they can improve operations. While cutting costs may be one common theme, savvy retailers are also looking at other […]
Shades of Gray
As Howard Glavin tells it, this whole PCI thing starts to sound more like a job for Ernest Borgnine than it does the information technology department. The Digital Dozen. Nuclear […]
CITGO Chooses FleetCor
Fleet Card Facts There are an estimated 650,000 fleets in the U.S. for a total of nine million vehicles. Currently, fleet cards are the fastest growing segment of MasterCard’s business. […]
Express Rewards
Looking for a new tax accountant? How about a local bakery? The search may be a little easier—and more lucrative—thanks to the highly successful loyalty marketing program at Express Convenience […]
Somebody IS Watching
In an age of cameras on nearly every street corner, toll booth and ATM, the coming of interactive audio and visual systems at retail is hardly a surprise. What may […]
Steppin’ into Spring and Springing into Summerby Jim Callahan, Convenience Solutions
I recently read a great quote attributed to a one time door-to-door sales person and lately more recognizable as founder of the billion-dollar company that bears her name, Mary Kay […]
What’s Cooking?
Speed, ease, safety and energy savings—those are the challenges that convenience store operators face each day as they serve fresh foods, both hot and cold, to on-the-go eaters with deadline-driven […]
Staying Alive: Planning to Thrive!by Jim Callahan, Convenience Solutions
Staying Alive: Planning to Thrive! Staying Alive is both the title of an old disco tune, as well as a description of the challenge that today’s c-store operators face. C-store […]
Technologies to Watch: Google and VoIP
Two of the most impressive technologies on display at last November’s NACS Show promise to enhance the convenience value proposition for customers and storeowners alike. The first of these comes […]
Dealing with a Data Landslide
There was a time not so long ago when a vendor would roll boxes of product into a convenience store, plant them on the floor, flash an invoice for the […]
Store Automation Can Benefit HR
While scanning is a critical part of a convenience store’s electronic accounting system, the system has the potential to do much more, including contributions in the area of human resources. […]
What VoIP Can Do For You
Even if managing phone calls isn’t a top priority, c-store owners should consider the advantages that a voice over Internet protocol (VoIP) system can provide. In addition to providing freedom […]
Finding the Right Loyalty Fit
Finding the right loyalty program “fit” involves a lot more than simply signing up with the first supplier partner you find. Successful c-store retailers need an up-to-date loyalty solution that […]
Let's Play Some Defense!
It’s a well know Sports adage that you can’t be a stand out winner without being strong on defense. The very same holds true for the Convenience Store Business. Viewing […]