Controlling inventory can be simpler. By Fran Duskiewicz About 10 years ago when I was at Nice N Easy Grocery Shoppes, we stopped our foodservice managers from doing weekly food counts. We had decided it was an unproductive waste of time that was yielding faulty data, thereby hindering our efforts to improve performance in an…
How C-Stores Can Influence Public Health
As e-cigarettes and tobacco harm reduction continue to garner discussion, convenience stores are positioned to play a role. By Carl V. Phillips As the most convenient place to buy smokeless tobacco, convenience stores have been at the center of tobacco harm reduction (THR)—and the substitution of low-risk alternatives for cigarettes—before anyone really spoke about the…
How the Rules of Work Are Changing
The rules in some industries may be changing, but the ‘old rules’ still apply to convenience store employees. By Mel Kleiman Except for the recent brouhaha about raising the minimum wage to $15 per hour, the business press routinely ignores the approximately 60% of American workers, who are hourly employees. A recent article in Fast…
Football Lessons I’ve Learned
With the football season upon us again, there are some life lessons to be gained from those who coach on the gridiron. By Jim Callahan So what does football have to do with addressing employee and management performance levels at convenience stores and truck stops? More than you might imagine. First though, I was struck…
What Have You Celebrated Lately?
By Mel Kleiman, president, Humetrics Did you notice we tend to save our celebrations for the really big moments in life rather than taking the time to rejoice in the everyday accomplishments that make us proud? That’s unfortunate because it limits the number of celebrations we have. Let’s change that. Why not ask yourself (and…
Data at the Speed of Thought
By Bill Scott, founder of StoreReport LLC & Scott Systems Inc. Back in the ‘olden days,’ every Saturday morning around 10 a.m., my mom would take advantage of the most economical child-sitting service in the nation. Each Saturday, the Broadmoor Movie Theatre loosely supervised an auditorium filled with around 100 rowdy preteens at a cost…
Pick and Choose
By Tony Huppert, CEO of Team Oil Inc. I’m concerned about the misuse of religious freedom and the misguided use of it for personal attention and justification of one’s past experiences. It is troubling to think one can be praised for ‘breaking the law’ by using the religious freedom crutch. Anyone short sided enough not…
Fear of Flying
By Bill Scott, founder of StoreReport LLC & Scott Systems Inc. A very wise friend once said to me: “At this moment in time, you are exactly where you planned to be. This is what you wanted. This is what you worked hard for. This is your great accomplishment.” You might be able to imagine…
Relationships That Matter
I began to conceptualize this month’s edit memo on a shuttle bus from the El Dorado Hotel to the airport in Santa Fe, N.M., following the 2015 National Advisory Group (NAG) Conference. I shared a ride with Brent Mouton, of Hit N Run Food Stores, Joe Sucharzewski, of Dion’s Quik Marts and Vernon Young, of…
Why Your Past is the Key to Your Future
By Bill Scott, founder of StoreReport LLC & Scott Systems Inc. I’m a computer programmer, accountant and cloud service specialist. Writing is a hobby that I picked up three decades ago. I don’t consider myself to be an especially good writer, and one of my faults is what makes it my hobby and not my career. I…