In 2024, convenience store operators are familiar with self-checkout and have already weighed the pros and cons of installation, deployed the technology or decided against it, and are currently monitoring how it fares. Some c-stores are also testing autonomous checkout, which allows for a frictionless shopping experience. Going a step further, Major Oil is introducing…
Keeping it New and Personal With Loyalty Programs
Loyalty programs play a significant role in boosting customer engagement at c-stores. With loyalty programs, c-store retailers can bring in new customers while maintaining the ones they already have by offering deals on products they buy frequently and giving them rewards for future purchases. As loyalty programs become even more important, especially with technology usage…
PDI Technologies Shares Results from Annual Retail Survey Report
PDI Technologies has released the fourth edition of the “Sustainability, EV, and Convenience Retail Survey Report.” The report revealed that consumers are increasingly looking for more environmentally friendly options, especially in the fuel and convenience retail industry. The annual survey also showed that consumers are willing to pay more for sustainable products at an increased…
Wesco Reaches $3 Million in Annual Delivery Sales
Western Michigan-based Wesco announced a major achievement in its delivery service operations — in 2023, the chain achieved 43% growth in delivery and surpassed the $3 million milestone with a total of $3.1 million in annualized sales. “We believe delivery is an important piece of this industry’s future, and we want to lead the way,”…
Gas N Wash Launches New Mobile App and Rewards Program
Family-owned Gas N Wash has unveiled its enhanced mobile app and rewards program following a 2023 soft launch and migration to a new loyalty provider. The app now ranks among the top 5% on Rovertown’s platform, based on average monthly active users per store. Gas N Wash noted that the announcement marks a significant milestone…
Three Ways C-Stores Can Utilize GenAI
Generative artificial intelligence (GenAI) is redefining how businesses operate. With its potent ability to analyze large amounts of data and automate complex tasks, it sets new standards for operational agility and is becoming a strategic imperative for forward-thinking organizations. Using the power of GenAI, convenience stores can unlock new productivity levels to promote operational efficiency…
Vroom Delivery and Finix Partner for C-Store Payment Solution
Convenience store digital commerce platform Vroom Delivery has partnered with Finix to launch Pay360 — an online payment solution specifically tailored for the c-store industry. Pay360 cuts rates and allows for the secure online sale of age restricted items. Retailers that sell age restricted products online are often deemed higher risk by legacy payment processors…
Brother International Corp. Integrates Subsidiary Brother Mobile Solutions
Brother International Corp. (BIC) announced that it has integrated its wholly-owned subsidiary, Brother Mobile Solutions (BMS), under its corporate operations. “This move allows the organization’s mobile and label printing products, solutions and services to benefit from BIC’s global reach and resources,” the company noted in a press release. Additionally, the move enables BIC to streamline…
Hoshizaki America Announces Internal Promotion, External Hire
Commercial kitchen equipment innovator Hoshizaki America has announced the promotion of its one of its own, Sally Ray, to the position of vice president of marketing. Additionally, the company welcomed a new addition to its leadership team, appointing Loanne Freedlund as its new vice president of finance. Sally Ray has been with Hoshizaki for almost…
Love’s Selects PAR Technology for Food and Inventory Management
Love’s Travel Stops has selected PAR Data Central as its exclusive enterprise food management solution provider. The partnership encompasses renowned brands such as Carl’s Jr., Hardee’s, Arby’s, Bojangles, Taco John’s, Love’s Deli, Dairy Queen, Back40, Naf Naf, Subway, Godfather’s, BB Subs and Chester’s, extending across country stores and travel stops throughout the U.S. Love’s noted…