There’s little doubt that loyalty programs pay off for c-store operators. Loyalty program members are known to purchase more, bringing a higher basket ring per shopping trip. How much more do they spend? According to the June 2019 “C-Store Shopper Report: How to Fuel Customer Loyalty” by Researchscape International, commissioned by software developer PDI, rewards…
Sheetz Kicks Off October Campaign for Special Olympics
Altoona, Pa.-based Sheetz this week announced a new October campaign to raise funds for the Special Olympics, a nonprofit focused on creating a new world of inclusion and community. Customers at all of Sheetz’s 596 locations will have the opportunity to support the Special Olympics through donation boxes near the register and also adding donations…
Is a Car Wash Right for Your Site?
Car washes offer promising new profit centers for convenience stores. VERC Enterprises operates two standalone tunnel car washes, plus six in-bay automatic car washes at its c-store sites. “We started out in the tunnel business back in 1974, and shortly after, we got into the convenience store business,” said Paul Vercollone, senior vice president for…
Swede’s Corner: Branding Strategy
What are some of the considerations of going unbranded, and is it worth the time, investment and effort? That is a very good question and one that actually invokes additional questions. Going unbranded, industry lingo for “not being branded as a fuel refiner brand, ‘Food-Mart’ or both,” is a relatively complex undertaking that is worthy…
NACS Sessions Cover Product Trends
At the 2019 NACS Show, Oct. 1-4 at the Georgia World Congress Center in Atlanta, among the education sessions on Thursday, retailers and suppliers discussed product trends in the cold vault, as well as best practices when adding new products to store shelves. Cold Vault: Trends and Takeaways In the session “Cold Vault: Trends and…
Energizing the EV Opportunity
It seems lately that electric vehicles (EVs) are garnering more headlines and hype. Should c-store operators fear they’ll lose gas customers to this new technology? The NACS Show panelists taking up the topic during the “EVs: Shifting from Fuel Provider to Energy Provider” education session say they shouldn’t. But operators will have to do some…
NACS Show Education Sessions Outline Creating A Positive Culture
Thursday, Oct. 3, at the NACS Show kicked off with education sessions on a range of topics, including employee coaching and making your convenience store chain a top workplace. Both are key considerations in trying to attract and retain high quality talent in a tight labor market. A session titled, “Employee Coaching: The Value of…
NACS Show Education Sessions Talk Labor Management, Tobacco Evolution
C-store operators had the opportunity to attend a variety of education sessions on the opening day of the NACS Show at the Georgia World Congress Center in Atlanta. A session titled, “Navigating the Labor Landscape,” moderated by Ashley Ray, HR director of Maverik Inc., with speakers Aaron Rolka, recruitment evangelist and employer insights of Indeed,…
Back-of-House Operating Platform
BOHA! by TransAct offers a one-stop solution for restaurants and foodservice companies to address their current back-of-house operating requirements while providing a future-ready platform capable of addressing back-of-house operations as they continue to evolve. BOHA! is a complete solution for restaurants, convenience stores and foodservice companies who want to automate their back-of-house operations. It brings…
Nominate Young Executives for the 2019 List of 40 Under 40 Leaders to Watch
Do you work with brilliant up-and-coming young executives or next-generation leaders, who are under 40 years old? Each year CStore Decisions and the Young Executives Organization (YEO) introduce their list of 40 Under 40 C-Store Leaders to Watch. Please help CStore Decisions and YEO identify the industry’s top next-generation leaders. Nominees must be retailers from…