BRP’s 2019 Consumer Shopping Habits – The Generation Gap report identifies how and where consumers prefer to shop and which factors — such as generational differences — influence their shopping . The report is based on findings from a BRP survey of 1,298 U.S. ‘Digital Consumers’ (ages 18-37) have higher expectations for the retail experience than…
GasBuddy Study Provides Insights on C-Store Foot Traffic After Fueling
GasBuddy’s new study shows which fuel and convenience brands have the highest foot traffic — and offers insight on what keeps customers around after filling up the tank. GasBuddy’s quarterly study examines foot traffic in the $654 billion fuel and convenience retailing industry across the U.S. — analyzing more than 20.3 million consumer visits between January…
BRP Report Identifies Tokenization as Top Retailer Priority
Tokenization offers increased security and enables a shared cart across channels, according to a report by retail management consulting firm BRP. BRP’s SPECIAL REPORT: Security says that retailers must continuously reexamine their policies on customer payment and personal data as new dangers emerge that require enhanced security measures. Tokenization enables retailers to remove sensitive information from…
Reports Analyze High-Octane Gasoline Market
A high-octane standard for the U.S. gasoline market could be the fastest and most cost-effective way to enhance fuel efficiency for vehicles produced in the next few years. New reports published by the Fuels Institute analyze the market’s ability to deliver higher octane gasoline to consumers — and how it would affect the regulatory and market…
GasBuddy Report Reveals C-Store Customers’ Needs
The report indicates why customers are leaving after filling up, rather than going into c-stores. Recent GasBuddy survey findings show that forecourt conversion rates depend on whether retailers meet consumers’ needs. In short, consumers want clean restrooms, well maintained stores, healthy food options and mobile technology. For convenience retailers, in-store sales generate 72.6% of gross…
Millennial Report Highlights Growing Consumer Trends
CouponFollow, an online couponing platform, surveyed more than 1,000 millennials between the ages of 22-37 about their shopping, spending and saving habits for the company’s Millennial Shopping Report. Millennials, born between 1982 and 1996, consist of 80 million people in the U.S. and spend nearly $600 billion annually. The generation now accounts for 28% of…
GasBuddy Releases Annual Foot Traffic Report
Speedway and Thorntons among segment leaders on GasBuddy’s latest foot traffic report. GasBuddy has released its annual Foot Traffic Report. Among the findings, motorists might want to consider filling up ahead of big weekends to avoid lines. The report found that consumers frequented gas stations the most during the end of the week—Friday, Saturday, and…
2019 Foodservice Trends Report
From delivery and breakfast all day to sustainable, plant-based and healthy, eating patterns are evolving and c-stores are adapting to own the marketplace. By: Erin Del Conte, Senior Editor 2019 has arrived and the drive toward a “convenience economy” is in full swing, impacting all areas of business, especially foodservice. Foodservice customers want higher-quality items…
BRP Report Outlines Top Customer Engagement Priorities
Majority of retailers set sights on finding unified commerce solutions within next three years. Customer expectations are continuing to shift, and retailers are looking for new ways to achieve customer engagement. Customers want to shop wherever and whenever they want with the benefits of both the digital and physical experience. As retailers look for ways…
White Paper: Using Today’s Data to Plan Tomorrow’s Strategy
The convenience store industry is evolving rapidly. Smart retailers today have to be nimble and make quick, informed decisions to successfully compete; but deciding what adjustments to make and determining which changes were successful can be challenging. While trial and error used to be the go-to method, today’s technology means that retailers can see the…