social media trends Archives

Data Security Spurs Advancements In Loyalty

Mac’s Convenience Stores Using Social Media to Thwart Crime

Understanding What Your Customers are Buying

Are Customers Always Right?

As anyone even remotely associated with the service industry will tell you the customer is king. But a new book is challenging that theory and takes a critical look at […]

Taking Social Media to the Next Level

ExxonMobil Introduces Station Locator App

ExxonMobil has introduced the “Exxon Mobil Fuel Finder” iPhone and iPod touch application, which provides drivers with real-time maps, driving directions and station information for more than 10,000 Exxon and […]