Automated kiosk to serve up espresso to order.
Customers who want to avoid lines can now order their espresso beverage of choice via kiosk at two Chicago McDonald’s locations—part of a recent test by the fast food giant.
According to a report by the Chicago Tribune, the McCafe kiosk features a touchscreen to select lattes, mochas, cappuccinos or coffee that are customizable based on preference for flavor, milk and amount of espresso. Customers pay with a credit card, right at the touchscreen. The specialty hot drinks cost $2.99 and are only available in a 16-ounce size.
The kiosks are installed at the McDonald’s restaurants in the Merchandise Mart and at the corner of Adams and Wells streets, according to the Chicago Tribune.
McDonald’s also plans to introduce the kiosks at all its stand-alone McCafe stores in Canada. It opened the first such location in Toronto in December.
As foodservice employees fight for a $15 minimum wage across the country, experts have warned that automation could soon replace many jobs as businesses adapt. Could this be the wave of the future?