Shell customers paying with Chase credit and debit will soon have the option to use mobile payments at the pump.
Shell will now be accepting Chase Pay at its stations across the U.S. as a part of a multi-year agreement that the company recently signed with Chase.
Chase Pay is a payment service that lets Chase credit and debit customers pay at the pump, in stores, online and within an app. Chase Pay will help Shell transform its customer payment and loyalty experience by enabling a mobile payment solution and driving Fuel Rewards program participation.
In 2013, Shell and Dallas-based Excentus rolled out the Fuel Rewards program across the U.S., saving consumers more than $480 million to date at participating Shell-branded stations. All members save at least three cents-per-gallon on every fuel purchase. Average member savings are 22 cents-per-gallon, with some customers paying as little as a penny per gallon for Shell gasoline.
“We recognize consumers are looking to mobile solutions for everyday needs, including shopping, travel, restaurant reservations and more,” said Craig Schneider, Shell general manager and vice president of retail marketing North America. “Adding Chase Pay to the multiple payment methods Shell accepts will deliver a simplified, differentiated and personalized customer experience while driving loyalty.”
Chase Pay – which eliminates merchant fraud liability because it runs on a closed-loop platform called ChaseNet – is currently live with select ecommerce merchants and will be available later this year for Chase customers to use at participating merchants’ registers and in apps.
“As industry leaders, we will work together to change how consumers purchase fuel, ultimately driving more brand loyalty,” said Jennifer Roberts, president of strategic alliances and loyalty solutions for Chase.
Shell is the largest fuel retailer in the U.S. while Chase is the largest U.S. credit card issuer based on loans outstanding. Chase customers have more than 90 million consumer credit and debit card accounts, and nearly 24 million actively use the award-winning Chase Mobile app.
“Together, we’ll make it easier at Shell stations for the growing number of customers who pay with their mobile phones,” said Tom Nipper, executive director of global enterprise solutions for Chase Commerce Solutions. “It will help deepen our relationship with our common customers and reinforce the value of the Fuel Rewards program.”
Shell is also a member of the Merchant Customer Exchange (MCX), an initial Chase Pay partner. MCX merchants are the biggest players in every merchant vertical in the country, collectively representing 100,000 stores and one-fourth of all retail sales volume in the U.S.