- Remove or forbid the use of the error correct key on the cash registers. That means theft.
Error corrects and voids should be warning signals. Make it store policy that shift managers must approve error corrects and voids and provide documentation of these transactions. Plus, when applicable, use video monitoring to review these transactions as well. Let employees know you mean business when it comes to these transactions. Getting in front of this well-known issue can prevent theft before it starts.
Do you have an idea to share? Email Senior Editor Erin Rigik Del Conte at [email protected].