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CSD/NAG Idea of the Day: Training

By Erin Del Conte | October 17, 2016

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Lit Light BulbToday’s Idea of the Day:

Train, train and retrain employees.

Training employees isn’t something top quartile c-stores do only once. Training employees must be an ongoing process. Don’t be shy about retraining employees in areas where they are deficient. Re-certify their training when it comes to sales of age-restricted products like alcohol and tobacco. What’s more, followup with employees when they do something well or when they could have handled something differently to let the know you’re watching.

Do you have an idea to share? Email Senior Editor Erin Rigik Del Conte at [email protected].

 

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  • Home
  • Today on CSD
  • Categories
    • CBD
    • Foodservice
    • Fuel & Gas
    • Health & Beauty
    • Independent Operators
    • Operations & Marketing
    • Technology
  • CStore Playbooks
    • CBD Playbook
    • Foodservice Playbook
    • Technology Playbook
    • Alcoholic Beverage Playbook
    • Tobacco Playbook
  • Products
    • Hot New Products Contest
    • Beverages & Cold Vault
    • Candy, Gum & Mints
    • Snacks
    • Tobacco
  • Resources
    • Digital Issues
    • Research & Downloads
    • Podcasts/How To Series
    • On Location
    • FAQ
    • 2022 Top 111 Chains
    • Leaders in Convenience
    • Rack Prices
    • Sponsored Content
    • Videos
    • Webinars / Digital Events
    • White Papers
  • Events
    • 2021 Chain of the Year
    • Convenience Directions
    • NAG Convenience Conference
    • Young Executive Organization
  • Join
    • National Advisory Group
    • Safe Shop Assured
    • Young Executive Organization