Meridian, Ind.-based Jacksons Food Stores has selected Professional Datasolutions Inc. (PDI) Insights Cloud, formerly SwiftIQ, to enhance supplier collaboration and drive profitable merchandise promotions, placement, and pricing.
Jacksons has been a PDI customer for decades and recently expanded its relationship with the software company to include Insights Cloud.
The solution, which was released globally in June, allows the multi-site retailer to gain actionable insights from real-time transaction- and basket-level data. In addition, Jacksons’ suppliers can access and analyze the same data, enabling them to partner more effectively with the retailer and deliver revenue-generating results.
“With over 260 stores across six states, our business serves many guests and generates an incredible amount of data points,” said Ben Wynkoop, senior vice president of Marketing and Merchandising for Jacksons Food Stores. “PDI’s platform helps us turn all that data into valuable insights about what our guests want. Now, we’re able to work closely with our CPG partners to understand our guests’ needs and adjust our merchandising strategies for assortment, pricing, and promotion to localize our tactics to best serve our guests in each store.”
Insights Cloud also gives suppliers a competitive edge by providing access to category data that helps them understand how their products are performing against other brands.
In addition to the transaction-level insights, PDI is also integrating loyalty data into Jacksons’ customized solution. This allows the chain to analyze shopper behavior and satisfy consumer preferences based on various loyalty customer segments.
“We’re excited to continue providing Jacksons with the solutions they need to increase operational efficiency and drive more revenue for their business,” said Jamie Hudson, senior vice president, and general manager, Offers and Insights at PDI. “Retailers have wanted a way to improve collaboration with their suppliers and gain the insights they need to reach and engage consumers on a deeper level, and Insights Cloud does exactly that.”
PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. Over 1,500 customers in more than 200,000 locations worldwide count on its leading ERP, logistics, fuel pricing and marketing cloud solutions to provide insights that increase volume, margin and customer loyalty.
PDI owns and operates the Fuel Rewards loyalty program that is consistently ranked as a top-performing fuel savings program year after year. For more than 35 years, its comprehensive suite of solutions and unmatched expertise have helped customers of any size reimagine their enterprise and deliver exceptional customer experiences.