Axis and 2N technology lock-in seamless customer experience Aisle 24™ protects patrons, property and the bottom line at its 24-hour, cashierless convenience stores with Axis cameras, mini speakers, and 2N intercoms. Self-serve grocery shopping for today’s lifestyle Aisle 24™ is the next generation of 24-hour convenience stores popping up across Canada. The concept behind these…
Are You Providing Your Store Managers the Support They Need?
With the big investments made into c-store technology, it is important to ask: Does your operations system help your c-store manager support the customer experience? Too often, the store manager is given more responsibility without adequate system support for the daily operations. Store managers face challenging responsibilities and unprecedented staffing shortages. C-Store operations support systems…
10 Dos and Don’ts of Effective Checkout Queue Merchandising
Merchandising in your checkout queue has the dual potential to increase your profit per square foot AND to keep your customers occupied while they wait, thereby reducing their perceived wait times. These two big wins are only possible with an impulse merchandising strategy that is well-devised. For our part, Lavi Industries has worked with some…
The Best Back Office Software Solution is the One You Touch the Least
By Regina Balistreri, Director of Marketing at ADD Systems The best back and home office software requires the least amount of attention. That can seem counter intuitive – software should help to propel a company forward, but how can that happen without constant attention and regular time investment? While systems take time to implement, once…
Gain a competitive advantage
In the competitive fuel sales business, retailers need every advantage they can get to generate maximum fuel sales volume, increase margins, and drive consumer traffic into the store. E15 can boost your bottom line: Large retail chains report that E15 generates up to 30 to 50 percent of total fuel sales without negatively impacting demand…
How to calculate capacity utilization
By The Upside Team The most expensive assets on all fuel retailers’ books are their land and equipment, but few retailers track how often those assets are in use today. Capacity utilization is the best way to track it. It measures the gallons that could be pumped at your station in a given hour, versus…
Video surveillance, 5 secret weapons to loss prevention and security
Convenience store operators are maximizing the investment they made in their current surveillance cameras and turning them into an easy-to-use loss prevention tool. Integrating them with POS systems, such as Gilbarco or Verifone, allows for a view into recorded video verification on every transaction. Multi-location operators require visibility into their stores as well as their…
Smart Safes, Cash Recyclers, or Armored Car Service: What Does Your C-Store Need?
In the current labor environment, convenience stores are focused on how to maintain or improve store operations using automation. One area of operations that is often overlooked is cash handling. Cash still accounts for 30 percent of all in-person transactions; however, c-stores typically have higher amounts of cash transactions than other retail businesses. This makes…
Fuel & Convenience Retail is Embarking on a Big Evolution | Four Things You Need to Know
By Kendra Keller, Vice President and General Manager, North America, Dover Fueling Solutions & Scott Negley, Senior Director of Product Management, Dover Fueling Solutions Our industry doesn’t have a longstanding reputation for leading digital transformation and advances toward clean energy. That window is opening at an accelerating pace. Consumers expect improved sustainability. They demand customized…
How Alta Convenience Saves Time and Increases Profitability Across 156 Locations
Before Dennis Dirkse, Vice President of Retail Operations for Alta Convenience, found MeazureUp last year, his staff was conducting site visits at their Philips 66, Conoco, and ExxonMobil stores the old-fashioned way. Information was gathered with paper and pen, then reports were emailed and forwarded throughout the organization, often with many people on copy and…