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Industry Thought Leaders

Cashiering Enters the Mobile Age

Hand-held devices aren’t just convenient; they are the secured cash registers of the future. By Ed Collupy Looking back, I always wanted the opportunity to checkout...

Maxing Out Holiday Business

May means the end of spring and the beginning of a highly profitable season for holiday business such as around Memorial Day. By Jim Callahan,...

Cause for Concern Over Car Ownership?

By John Lofstock, Editor Industries everywhere are being shaken up by the rise of the “Membership Economy,” a business strategy that has organizations working to...

Three Tips to Start Offering Biodiesel

By Troy Shoen, Renewable Energy Group Inc. Have you been looking for ways to increase your fuel margins? Attract more customers? Hop on the sustainability...

Building a Strong Team Fosters Success

There are many factors in creating good managers. Trust is a key consideration. By John Matthews Retailers require good people to reach their goals and convenience...

Cooling the Middle of the Store to Heat up Sales

Open-air coolers in the middle of the store can help accommodate a growing demand for fresh. By John Wallace Situation: Shrinking revenues from the middle of...

Technology’s Food Interface

As needs of the U.S. consumer change, modern tools are offering convenience retailers new solutions to craft better foodservice programs. By Erin Del Conte, Senior...

Engaged Customers Are Loyal Customers

The convenience store industry continues to evolve and where it ends up as robotics and personalized delivery gain traction is anyone’s guess. But one...

How Nametags Can Change the Game

Nametags can take your customer service level up a notch. By Tony Huppert Today, customer service matters more than ever at convenience stores, and the simple...

Honing the Category Management Process

So many products, so little time. By John Matthews. A category manager will massage their planograms in search of the “unicorn” of displays, spending hour upon...

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