Convenience stores that have implemented foodservice programs are well aware of the nuances that derive from cooking in a smaller footprint compared to quick-service and full-service restaurants. In taking on the endeavor, they have learned how to maximize space, which equipment is best for their kitchens and how to achieve success. For those c-store retailers…
Diving Into Mobile Ordering and Delivery
Today’s consumers are shopping more frequently at stores that offer pickup or delivery options, and c-store retailers are responding by zoning in on how to implement these services or improve what they already have. In fact, 33% of respondents to a study titled “Understanding the Food-Focused C-Store Shopper,” by FoodserviceResults and commissioned by NAG Convenience,…
How Top Workplaces Achieve Winning Results
Leadership that prioritizes a people-first culture makes a company a wonderful place to work. Employees feel valued, appreciated and connected, which drives trust, respect and honest communication. These companies achieve higher employee engagement, attract top talent and minimize turnover, contributing to greater overall profitability. When leaders show they understand what’s going on in their organization…
Tackling Inflation in C-Stores
Since 2021, inflation has been impacting consumers’ spending and shopping habits, and as we enter 2024, customers seem to be feeling the pinch now more than ever. CivicScience reported its Penta-CivicScience Economic Sentiment Index — that tracks U.S. adults’ expectations of the economy and sentiment on current conditions — had fallen to its lowest point…
Breakfast Rules
Convenience stores understand why customers choose to eat breakfast outside of the home. Fifty-eight percent of consumers who eat breakfast away from home do so because of convenience, according to the “Breakfast Keynote Report” fielded in April 2024 by research firm Datassential. And c-stores know how to deliver on convenient, quick breakfast options. However, 36%…
Legislation Looms for Tobacco
As a longtime staple in the convenience store industry, tobacco has always been a key category on which retailers have focused. In recent years, however, increasing regulations have forced c-stores to repeatedly revamp their backbars to stay in compliance with changing rules, particularly around vape. Now, c-store operators are keeping an eye on the Food…
Six Strategies for Coping with Inflation in Convenience Store Foodservice
Convenience store foodservice operators are coping with inflation in different ways, but it is the consumer that has had to make serious adjustments to their spending habits. It is up to operators to provide their customers with quality options at a manageable price. This is something that is quite doable as long as the operator…
Managing Your Workforce in 2024
These are challenging times for retailers as many external forces impact hiring and retention. The convenience store industry is in a tight battle for frontline talent today at a time when many new policies and standards are also being implemented. All of this comes at a time when employees are still lukewarm about returning to…
EV Adoption Still a Long Game
The past year has seen shifting trends in gas demand and fluctuating oil prices, inflation increases, a federal push for electric vehicle (EV) adoption and charger implementation, and growth in biofuel usage. These factors have all contributed to the fuel landscape in 2023 and its trajectory for 2024. Since one of the biggest draws bringing…
Homing in on Loss Prevention
Loss prevention is essential when running a successful and thriving c-store. Having different loss prevention strategies in place helps retailers keep a close eye on their stores while ensuring employees and customers are safe. However, as theft continues to rise in the U.S., c-store retailers must stay vigilant when it comes to upgrading the loss…